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Baker Nissan
Houston, TX
1,300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,300 Reviews of Baker Nissan
October 29, 2014
Great car Buying experiance! They did everything possible! I was looking for a new car for my daughter. I put quote requests out for several manufactures. Baker Nissan was competitively priced, so we test d I was looking for a new car for my daughter. I put quote requests out for several manufactures. Baker Nissan was competitively priced, so we test drove the Nissan Versa Note SV. It drove great and the salesman Michael Conway explained in detail how the vehicle functioned. He did not pull the pressure sale "Buy it today or the price was not guaranteed" I needed time to test drive other manufactures we were interested in. The next day I had received a bid on another vehicle, from another dealership and decided to go with them. I informed Mike that I had decided on another vehicle and he asked me to give him a few minutes while he talked it over with his supervisor. He came back with an offer I could not resist. I know they made very little profit on the sale, but they did not want to lose my business. We closed the deal and I was going to use my own financing, however Charles Hall in the finance department showed me I could save more money by going with their financing. The following people were instrumental in the purchase of my daughters car; Mike Conway (sales consultant), Paul Morgan (Internet Director) and Charles Hall (Finance). Great Job Baker Nissan I give you a 10 plus!!!!! More
by Barry McDonnald
October 27, 2014
Very poor customer service!!! Brad Baker was very rude and unpleasant sales MANAGER.First Brad Baker lied and told me he was the owner of Nissan Baker. I ask him for a business ca Brad Baker was very rude and unpleasant sales MANAGER.First Brad Baker lied and told me he was the owner of Nissan Baker. I ask him for a business card he refuses to give me one after he told me I had a balance with service for $91.00, but he couldn't show me a invoice. He told me that service wouldn't touch my car or give me a wheel key due to i had a balance that he never showed me.Never received any bills from Nissan baker. So he was lying all away around. But service took care of everything. More
by chastellemissy.danielsvalsin
Employees Worked With
Brad Baker
October 26, 2014
Best car buying experience EVER! After dealing with all the expected frustration of trying to lease a vehicle at another dealership (4 hours of my life I will never get back), I came After dealing with all the expected frustration of trying to lease a vehicle at another dealership (4 hours of my life I will never get back), I came to Baker Nissan. My salesman Iggy is the most wonderful salesman I have ever met. A friend had recommended Iggy to me, and I'm so glad I listened. He is honest, works hard to get you just what you want, follows through with promises, and makes sure you understand how everything works before you drive away. This is the first car buying/leasing experience that I truly feel good about afterwards. Finance Manager Felipe was also great to work with. He answered all my questions and explained everything clearly. Neither Iggy nor Felipe ever pressured me at any point; they really seemed to care that I got what I wanted. Thank you so much, Iggy!!! I love my new Altima and will refer everyone to you. More
by tgwins
Employees Worked With
Felipe Rodriguez, Iggy Nzegwu
October 21, 2014
Absolute perfection and professionalism at this dealership! Mission...to assist my daughter in buying a car. After an exetremely bad early morning experience at another dealership we arrived at Baker. Totally e Mission...to assist my daughter in buying a car. After an exetremely bad early morning experience at another dealership we arrived at Baker. Totally epitomizes that everything happens for a reason! This dealership is professional, friendly as well as fully inventoried to provide something for everyone. Our sales person Andrew Garza was the best as well his upper management. I feel extremely comfort that my daughter will be taken care of from sales to service! More
by rolandawy
October 21, 2014
awesome customer service C.arlos Escobar was awesome he helped us with our car we had a problem and he got it to the dealership and fix the problem right away. They have the b C.arlos Escobar was awesome he helped us with our car we had a problem and he got it to the dealership and fix the problem right away. They have the best customer service than any dealership I've been to. More
by sara0983
Employees Worked With
Carlos Escobar
October 20, 2014
Top-Notch Customer Service!! Sean Hazeley... One of the BEST service advisors at Baker Nissan. I've been dealing with Sean for over 2 years now and I must say I've always experien Sean Hazeley... One of the BEST service advisors at Baker Nissan. I've been dealing with Sean for over 2 years now and I must say I've always experience exceptional customer service from him!! I would like to thank Baker Nissan for the great experience that I receive every time I come to visit. I've been to several Nissan dealers, but none like this one; I actually pass up about 2 Nissan dealers just to get to Baker Nissan (coming from Katy, TX.)... The service manager is very friendly and helpful as well. He's always walking around helping his team out, I've even seen him check customers in and drive their cars to the back. Thanks again Baker Nissan!! Sincerely, A VERY happy customer! :) More
by ordeira
Employees Worked With
Shaun Hazeley, Gabriel Castillo
October 17, 2014
Excellent service. I bought a new Nissan today and it was the best car purchasing experience I have ever had. Paul Poock, the sales person could not have been more help I bought a new Nissan today and it was the best car purchasing experience I have ever had. Paul Poock, the sales person could not have been more helpful and professional. He made buying a new car a very pleasant and fun experience for me. I will have all my services done here in the future. Thank you again. More
by salon615
October 13, 2014
Excellent service ALWAYS! I brought in our 2012 Murano that we purchased from Baker Nissan North almost 2 years ago. We have had all our services done at the same Baker too. I I brought in our 2012 Murano that we purchased from Baker Nissan North almost 2 years ago. We have had all our services done at the same Baker too. I brought it in for the 30K service. I am happy with the service received. I was notified and updated as to when the vehicle would be ready. I did need one new tire as there had been a plug and a new screw in it and could not be repaired. Rodrigo,my service rep did do his best and was successful to bring the price down on the one tire. As always I was extremely impressed and satisfied with my service experience at Baker Nissan. More
by andie4508
Employees Worked With
Rodrigo Sequeira
October 10, 2014
Best Ever Experience Venessa Richards was the sweetest, friendliest and most helpful sales person I have ever had the privilege to do business with. THANK YOU FOR EVERYTHI Venessa Richards was the sweetest, friendliest and most helpful sales person I have ever had the privilege to do business with. THANK YOU FOR EVERYTHING! More
by sumrich421
Employees Worked With
Venessa Richards
October 10, 2014
Great experience I leased a Nissan Rogue 2014 My sales rep, Nomi Nauman was very pleasant and helpful in determining the best model for my needs. He did everything I leased a Nissan Rogue 2014 My sales rep, Nomi Nauman was very pleasant and helpful in determining the best model for my needs. He did everything to insure that I was comfortable in the vehicle and that I understood the lease agreement . He is a very knowledgeable . I am very pleased with the whole experience. More
by bsimon4
Employees Worked With
Michael Luna
