
Baker Nissan
Houston, TX
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1,314 Reviews of Baker Nissan
warranty service excellent I brought my 2015 Rogue for the 2nd major warranty. The staff as always was very helpful. The first time the muffler system had to be replaced after 2 I brought my 2015 Rogue for the 2nd major warranty. The staff as always was very helpful. The first time the muffler system had to be replaced after 2 months. Baker Nissan swiftly took care of it. the most recent time the whole transmission had to be replace. Lucky it was under warranty. But it concerned me that a new car had such quality issues under a year. The warm fuzzy feeling left me in what should have been a joyful experience in purchasing a brand new car. I was worried on what else may be an issue later down the road. I shared my concerns with Nissan management team and was surprised on the response. They agreed that the new car should not have had these issues. So they worked hard to find a new car that I would be happy with and helped me work through finance. Had to trade in the car with the issues -No money down and though I did not get the same Rogue style (leather seats and sun roof) It is a very vehicle. They made me feel like "Pretty woman" at the store on Rodeo drive. They showed empathy for the whole situation and made me feel special. Great team at Baker Nissan. Victor, Amanda and Mack-It was not their fault the car had quality issues, but they stood by their product and made a customer feel cared for and knew what to do to make it right. More
New Altima purchase I was pleased to meet Iggy Nzegwu, the salesman, who went above and beyond in obtaining and selling the car I was seeking at a fair price. I was decid I was pleased to meet Iggy Nzegwu, the salesman, who went above and beyond in obtaining and selling the car I was seeking at a fair price. I was deciding between the Altima, the Camry or the Accord. I had already done my research online before arriving at the dealership and was leaning towards the Altima. I also wanted the car in black with a beige interior. Although they did not have one in stock, they did arrange to have one from a different dealership brought over right away to close the deal, and I am very satisfied with the purchase. More
LOOKING TO BUY NEW TRUCK I WAS VERY PLEASE TO MEET VENESSA RICHARDS WHEN I WALK ON THE BAKER LOT LOOKING FOR A NEW TRUCK, AT THE TIME I WAS NOT READY TO BUY BUT AFTER TALKING I WAS VERY PLEASE TO MEET VENESSA RICHARDS WHEN I WALK ON THE BAKER LOT LOOKING FOR A NEW TRUCK, AT THE TIME I WAS NOT READY TO BUY BUT AFTER TALKING TO MISS RICHARDS SHE MADE ME SEE SOME GOOD POINTS TO BUY NOW. I THINK SHE CONSIDERED YOUR BEST WAY TO BUY A CAR IS TELL THE SALE PERSON WHAT YOU WANT I DID AND SHE MADE IT HAPPEN. More
Great Service for over 5 years For 5 years Shaun has handeled the service of my Titan. I know that the job will be done correctly. I will continue to be a return Baker Nissan custom For 5 years Shaun has handeled the service of my Titan. I know that the job will be done correctly. I will continue to be a return Baker Nissan customer. More
Servicing and Recall Brought our 2015 Murano in for its first servicing and a recall action. Mack Smith fully explained everything that would and might be involved in thi Brought our 2015 Murano in for its first servicing and a recall action. Mack Smith fully explained everything that would and might be involved in this visit. When a part order became necessary along with recall action, Mack and everyone made it very easy for me to get transportation and arrange a convenient pickup time for my vehicle. Everything was smooth and professional. The facility is very nice and clean. I remain impressed with Baker! More
Great Sevice! In and out in less than 30minutes with an oil change and tire rotation! That is service!!! Best service ever in a dealership!! Barry was very In and out in less than 30minutes with an oil change and tire rotation! That is service!!! Best service ever in a dealership!! Barry was very helpfull! More
The only place I really trust to get work done on my vehicle The entire staff at Baker Nissan are fantastic at what they do, and it's people like Luis Castillo and Barry Thomas that show this level of finesse. The entire staff at Baker Nissan are fantastic at what they do, and it's people like Luis Castillo and Barry Thomas that show this level of finesse. More
recent vehicle purchase I recently purchased a vehicle from Baker Nissan and it was a great experience. Star Norris was a great help during the entire process, she was profe I recently purchased a vehicle from Baker Nissan and it was a great experience. Star Norris was a great help during the entire process, she was professional, and helped me find the vehicle I wanted at a great price. l highly recommend Baker Nissan to anyone looking for a vehicle, whether new or used. More
Always Top Notch! This is my fourth visit for service, and every time, I am well taken care of. Shaun had me in and out in less time than promised. This is my fourth visit for service, and every time, I am well taken care of. Shaun had me in and out in less time than promised. More
Great Service! I just moved to Houston from Puerto Rico a week ago and both my father and I were looking for a car to get me around college. We had been looking fo I just moved to Houston from Puerto Rico a week ago and both my father and I were looking for a car to get me around college. We had been looking for the right car for the best price possible and we could not find anything that was enough for my needs. Gabriel helped us choose the right car and got us a very good deal for a car that exceeded our expectations. On behalf of my family I give him and the Baker Nissan dealership the most sincere thanks. More