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Baker Nissan
Houston, TX
1,315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,315 Reviews of Baker Nissan
March 22, 2013
Here is my review of my 1st oil change: I pulled into Here is my review of my 1st oil change: I pulled into the service "alley". I service person met me at my car. I told him that I was coming in for m Here is my review of my 1st oil change: I pulled into the service "alley". I service person met me at my car. I told him that I was coming in for my 1st oil change and he said that we can take care of that. I asked him about the shaking of my car when it is in idle and he said that his xterra does the same thing and that Nissan is working on a program to fix it and it might be out the end of this year or next year and taken care of as a recall notice. I was completely satisfied with his knowledge of my problem. He asked if I was going to drop it off or wait. I told him that I was going to wait. He told me that there were drinks and snacks at the counter and to have a seat and it should be ready in about 45 minutes. I was watching tv, playing on my computer, and enjoying a nice hot chocolate when they called my name; I was not even aware of how much time had passed. It was a way better experience then the dirty and disgusting waiting rooms I usually wait in for car service. I look forward to my next oil change at Baker Nissan North. More
by kblackmon5
Employees Worked With
Service Department
March 18, 2013
Fast, prompt service, great explanation, plenty information, pleasant working with salesperson, great range of prices, variety selection, polite, respectful, educational, definitely willing to go b information, pleasant working with salesperson, great range of prices, variety selection, polite, respectful, educational, definitely willing to go back in any future plans More
by Jvboston
March 16, 2013
I was in search for a new Nissan Altima and immediately thought of going to Baker Nissan North. I purchased my last vehicle from this dealership and it was just as enjoyable then as it was now. Sammy Vela thought of going to Baker Nissan North. I purchased my last vehicle from this dealership and it was just as enjoyable then as it was now. Sammy Vela made the buying experience simple and easy. Thank you Sammy Vela and thank you Baker Nissan North for this wonderful experience. I would definitely recommend this dealership to everyone I know and when I'm in the market for another new car I will return to Baker Nissan North. More
by Nrortiz25
Employees Worked With
Sammy Vela
March 16, 2013
I had a recent vehicle accident and I sent a request concerning a Nissan Altima online using Geicos Car Buying Service at night and received a call the very next morning. Sammy Vela, my dealer, was so concerning a Nissan Altima online using Geicos Car Buying Service at night and received a call the very next morning. Sammy Vela, my dealer, was so concerned about my situation and was determined to help me out. The very next day, I went in and got the exact car that I wanted. I was so appreciative of their kindness and patience with me since I was the one that showed up unprepared but got it all accomplished. Thanks to Sammy Vela and the Finance team at Baker-Jackson Nissan because if it weren't for them I wouldn't be in a vehicle right now. Thank you so much once again!!! More
by Lilgal4sure
Employees Worked With
Sammy Vela
March 14, 2013
Worst customer service ever. If you are in the market for a new car, just try a different brand. Anyway, if you are in a mood for a Nissan, just try any other Nissan dealer in Houston: Sterling McCall, Tom P a new car, just try a different brand. Anyway, if you are in a mood for a Nissan, just try any other Nissan dealer in Houston: Sterling McCall, Tom Peacook, Mossy... I tried to contact the Customer Services several times about a problem with my Maintenance Agreement, but they were elusive, and their answers were evasive and no polite at all. No professional. This was his answer: “I spoke with my general manager and due to the fact that your purchase was over two and a half years ago and the fact that contractually we have fulfilled our obligations there is nothing we can do at this point. I apologize for the confusion on the description of your maintenance plan whether it was explained correctly to you or not. We have made several attempts to contact you with no luck." Patrick Uhlig Internet Director Baker Nissan North We have two possibilities: 1 – If the Plan was correctly explained, the customer has a problem and the customer service should have to work in order to find a solution to this problem. 2 – If the Plan was NOT correctly explained, or NOT explained at all, THE DEALER has a problem, because this could be a SCAM. In any case, this is not the answer than any customer would expect from any Customer Service. I'm sorry, because I love my Nissan Altima. But this one will be, for sure, my last Nissan car. More
by quinin
Employees Worked With
Patrick Uhlig
March 07, 2013
I bought a Sentra 2012 SR at Baker Nissan North. I traded in a BMW 325xi. They offered me a good price for that car. I found the whole deal acceptable and I went home driving the Sentra. The car drives very in a BMW 325xi. They offered me a good price for that car. I found the whole deal acceptable and I went home driving the Sentra. The car drives very smooth and quiet. Also the gas consumption is great. This car is perfect for commuters.I appreciated a lot the way that I was treated at Baker Nissan North, as well as the deal I was offered. The whole experience was great: I tested two cars, I had a good time and fun there. Their personnel was very nice and efficient in making the deal. Thank you again! Ioan Chelaru More
by IMChelaru
Employees Worked With
Sammy Vela, Sammy Vela
March 07, 2013
Bought a used '04 Black Acura TL from Baker Nissan North for my daughter from Jeff Milcoun. I have bought a few cars and this was the absolute easiest car buying experience I have ever had!! I was not North for my daughter from Jeff Milcoun. I have bought a few cars and this was the absolute easiest car buying experience I have ever had!! I was not able to come into the dealership very much because of my work schedule but Jeff went the extra length to make sure we were able to get the car A.S.A.P.!! Next time I need to buy a car I know who I am going to ask for! More
by jeanettebell96
Employees Worked With
Jeff Milcoun
March 06, 2013
Rod and Baker Nissan North provided the best car buying experience I could have hoped for. The dealership itself was nice, clean and friendly environment. Rod went out of his way to assist me during the ca experience I could have hoped for. The dealership itself was nice, clean and friendly environment. Rod went out of his way to assist me during the car buying process from beginning to end and really made this a great experience. He was straight forward, easy to work with and knowledgeable about all the vehicles I looked at. I am highly satisfied with the service I received across the board. Really excited about my new pathfinder and would recommend Rod at this dealership to anyone in the market for a Nissan. More
by adumoit
March 05, 2013
We always had a good experience with Baker Nissan. This time we worked with Mr. Sammy Vela. He was extremely helpful, with a very pleasant personality. He has very strong sales skills and knows how to clos time we worked with Mr. Sammy Vela. He was extremely helpful, with a very pleasant personality. He has very strong sales skills and knows how to close a deal, without pushing the client. Buying the car through him was, definitely, a pleasant experience. Again. More
by achelaru31
Employees Worked With
Sammy Vela
March 03, 2013
Service was great. Rod did very good job and lead from the beginning to the end of the deal. More than that ,I could get the price I wanted , way below than was on sticker. And interest rate was 2.4% for the beginning to the end of the deal. More than that ,I could get the price I wanted , way below than was on sticker. And interest rate was 2.4% for 60 months. I would definitely recommend Rod Deason and Barker Nissan, cause customer satisfaction for dealers is one of the priorities on Barker Nissan More
by Maharram
