Baker Nissan

Charles Hall was great to work with. We told him what we wanted and he delivered. Didn't try to talk or push us into anything. He made the whole process quick and easy. wanted and he delivered. Didn't try to talk or push us into anything. He made the whole process quick and easy. More

Excellent cusomer service skills. Charles was very knowledgable about the car and the process. Dane really worked with us on the financing so that we could get the best deal. knowledgable about the car and the process. Dane really worked with us on the financing so that we could get the best deal. More

I am a hard bargainer, but also a reasonable guy. The sales staff (Bretton in sales and Star in Finance) and the evening manager (Chris) are some of the most patient, professional and diligent people to sales staff (Bretton in sales and Star in Finance) and the evening manager (Chris) are some of the most patient, professional and diligent people to work with. I spent 3 hours negotiating back and forth, and never once were they rude or even terse. They worked patiently with me and explained their pricing structure and at the end I bought a car because it had the features I wanted, the price was a negotiated mid point between what I wanted and they wanted but what made me most happy is that they were courteous and professional from start to end. If someone is serious about buying good quality cars, I say buy a Nissan, any Nissan and then, if you wanted to be treated with respect and deal with professional people, go to Baker Nissan North. I am a happy customer. I bought a Rogue SUV but it was a tossup between several cars. This is my 5th Nissan, 3 used Nissans and 2 new Nissans, all from this same Baker North Nissan Dealership. And yes I got rid of all 4 cars after I put a lot of mileage on them and they continued to work so fine, I sold them after that for a fair price! While Nissan won't guarantee their cars over the 100,000 miles, as a Mechanical Engineer, let me tell you, the newer Nissans have a steel timing chain that never needs replacement, and most Nissan engines and transmissions will give you over 150,000 trouble free miles if you take care of routine maintenance. More

Walked in looking for a new car, had Stephen Clary as our dealer, made the experience excellent, did not pressure at all. He wanted to work with us not try to take our money. He is young, friendly and helped dealer, made the experience excellent, did not pressure at all. He wanted to work with us not try to take our money. He is young, friendly and helped me get my first new not preowned car! More

Ricardo and Sammy were SUPER to work with. They both did a great job helping us get a great carand Ricardo was so helpful getting us a grate low monthly payment. I love my 2012 Rouge! Thanks guys! The Port a great job helping us get a great carand Ricardo was so helpful getting us a grate low monthly payment. I love my 2012 Rouge! Thanks guys! The Porter's Cypress,Texas More

Slimy, slimy, salesman!!! I had been looking for a used car for over three weeks and was in desperate need of one in my price range that was a particular car I wanted. I called about a car and the salesman car for over three weeks and was in desperate need of one in my price range that was a particular car I wanted. I called about a car and the salesman told me that someone was trying to finance through the bank with it but the deal was not looking good so to call back the next day and then they'd have an answer. I call back the next day and they say the same thing and to call back the next day... And the next day... This went on for three weeks and sadly I really wanted this car so I put up with these worthless salesman. Come to find out, the "person" who was trying to finance for the car was actually the salesman who had me calling everyday thinking it might still be available!! Yes, this dealership sells it best deal cars to their own salesman... Very unprofessional!!! So finally the lying salesman calls me and said the financing didn't go through.. So he said I needed to leave work to come put a deal on the car because there were tons of other people who wanted the car as well and were on the way up there. I leave work and drive an hour away to this place, test drive it, love it, fill out an application for it and everything... At this point I've been there three hours when I should be at work. I'm getting excited because I waited weeks for this car and finally all my patience had paid off...not. A lady walks in and fills out an application for MY car and they sell it to her like that and come in and tell me that they sold it to her because her salesman had already knew she was coming to buy it. What?!?!? I've been trying to buy it for three weeks and Ive been here for three hours!! They sold it right underneath me when I had application filled out and everything! I WILL NOT ever recommend this dealership to anyone and I will make sure none of my family or friends ever do business with them! Shawn, Sammy, Jose, and Charles were extremely unprofessional and inconsiderate!!! But yah know what, that's fine! Because I found an honest dealership somewhere else who I just bought a car from, who didn't give me the runaround and were very professional!! More

I did not have the best purchase expereince and even worse after purchase service from used sales department. However, teh customer service team, service and parts department were excellent and made ma worse after purchase service from used sales department. However, teh customer service team, service and parts department were excellent and made many of the negative issue with the sales team go away. I got waht i wanted at the price I wanted, but the hassle was pretty high to get it. More

The reason that I have given the rating that I have is that my experience with the Sales Staff - Kevin Van Winkle and the Finance Departmet - Brian Le were nothing less than stellar. However, since I dro that my experience with the Sales Staff - Kevin Van Winkle and the Finance Departmet - Brian Le were nothing less than stellar. However, since I drove the car off of the lot the office staff have been nothing more than dismal at best. I have repeatedly called the office to see if my license plates were ready to pick up and here it is a month after I purchased my vehicle and guess what - no license plates. I have many friends who have purchased vehicles at other dealerships and all of them have received their license plates and registrations within 2 weeks of their purchase. But it is just getting good - Glenda "title clerk" has the plates, but hasn't found the time to "issue" them and she informed that my plates would be not be good for another 30 days after I received them and that I would not be able to get an EZ Pass for at least 30 days after my plates are "issued." That is a bald faced lie since I was able to get an EZ Pass with only my temporary tag and was told by HCTRA to simply call in to inform them of my plate number when I receive them. If the plates are truly not good for 30 days as she indicated, how can I be driving legally for those 30 days? I am totally discouraged by this mindless paper pusher who seems to do her job only when she feels like it and will certainly take into consideration how the office staff has treated me with this purchase when it comes time to purchase another Nissan vehicle. More