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Baker Nissan
Houston, TX
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers.
Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor.
The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,265 reviews
September 21, 2021
Baker Nissan Northwest Freeway location.The workers are very friendly and has great customer service and a clean facility. very friendly and has great customer service and a clean facility. More
by anthonyburras668
September 20, 2021
I have used Baker Nissan for many years. They have a very caring staff that listens to your concerns and makes sure your needs are met. Their expertise and high standards are greatly appreciated. I would on caring staff that listens to your concerns and makes sure your needs are met. Their expertise and high standards are greatly appreciated. I would only trust them with my car. More
by Janarmao
September 20, 2021
My experience here was completely horrible. William my sales guy tried to scam me out of my tax saving for a trade in because he said he wouldn’t get paid off the car I was trading in. He wanted me to com sales guy tried to scam me out of my tax saving for a trade in because he said he wouldn’t get paid off the car I was trading in. He wanted me to complete the deal first then sale him my car because he would get 300 for it. But it would cost me 1800 in the process. He actually thought I was stupid. Also they don’t show you the carfax or any numbers unless you demand it. First off they sold me a car with no AC. Then bugs started coming out of every which way in the car. They said they did a 128 pt check but how do you miss something as big as the AC not blowing cold air. I called and they they fixed it but I was without a car for 2 full days. William the sales guy called to tell me the AC was working fine when they sold it to me I said if that was so why did they fix it? Sean the sales manager and the financial guy in the front are absolute xxxxxxxx and they feed off each other’s ignorance. I asked to speak with the General manager and Sean the sales director said there was no one above him to speak with. I had to go and get the original car that I traded in because I had no trust in the reliability of the car they sold me. When I did that, they tried to make me feel like a complete fool. Needless to say stay clear of this dealership, there isn’t anything but crooks working here! Also they don’t honor their internet coupons!!!!! More
by Unsatisfactory Service!
Employees Worked With
Other Employees :
William in Sales, Shaun Hazeley, Amber Caraway, Fernando Diaz, Tanny Perez, Mike Luna, Brayden Hendley, Roger Quintanilla
September 16, 2021
Always a great experience when I come in to service my family’s cars. Rolando and his team are the best and they always keep me in the loop with the progress. family’s cars. Rolando and his team are the best and they always keep me in the loop with the progress. More
by Alex Soliz
Employees Worked With
Rolando Murillo
September 14, 2021
Bring all my Nissans here for service! Excellent service Bring all my Nissans here for service! Excellent service and great people! Thanks Tony Castillo Bring all my Nissans here for service! Excellent service and great people! Thanks Tony Castillo More
by Cypresscar
Employees Worked With
Tony Castillo
September 10, 2021
I’ve been a Baker Nissan customer since 2006. I’ve always had great experiences from both service & sales. I’ve bought 3 Muranos & an Altima from them & they have always been fair. had great experiences from both service & sales. I’ve bought 3 Muranos & an Altima from them & they have always been fair. More
by Sandravan
Employees Worked With
Rolando Murillo/ Avo Minassian , Luis Castillo
September 08, 2021
Al llegar nos atendió Adan una persona muy amable que nos ayudo en lo que necesitábamos Y nos condujo con Yamet Medina quien nos explicó todas mis dudas . Muchas gracias. ayudo en lo que necesitábamos Y nos condujo con Yamet Medina quien nos explicó todas mis dudas . Muchas gracias. More
by Jrocastillo
Employees Worked With
Adan y Yamet Medina
