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Baker Nissan

Houston, TX

4.8
1,264 Reviews
Baker Nissan has one of the largest inventories of new and pre-owned Nissan's to choose from in Houston. We are a family-owned business, and the only Houston Nissan dealership to have done business for over 34 years under the same name and owner, Bruce Baker. We are proud of our family-type orientation and work hard at maintaining that rapport with our customers. Baker Nissan has received the prestigious Owner First Award of Excellence from Nissan ten times, far more than any other Nissan dealer in Houston. The award is the highest recognition of customer service given to a Nissan dealership. Only 38 of more than 1,100 dealers across the nation have won this honor. The largest inventory of new Nissans in Houston to choose from; the highest levels of customer service; a reputation for customer satisfaction no other Nissan dealership in Houston can touch; makes Baker Nissan the clear choice for Nissans in Houston.
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19630 Northwest Freeway

Houston, TX

77065

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Showing 1,264 reviews

November 14, 2023

Honest and helpful people and always give the update all the time and keep me informed about the progress of work. More

by Patelc22
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Stephanie O'Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vickie Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel, Alex, Luis Castillo
Nov 15, 2023 -

Baker Nissan responded

Patelc22, we really appreciate your feedback!

November 10, 2023

Zak was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure w More

by Luisangel713hern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Banamar
Nov 14, 2023 -

Baker Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 08, 2023

We were very pleased with the service. Excellent work and fast turn around. Very professional. More

by thanhtruc1030
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
I forgot his name
Nov 10, 2023 -

Baker Nissan responded

Thank you for trusting us with your vehicle ! We look forward to seeing you back soon

November 08, 2023

I’ve been doing business with Baker Nissan since 2006. I’ve always been treated fairly. I would highly recommend the to anyone! More

by Sandravan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Carl Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Harris , Felipe Rodriguez, Luis Castillo
Nov 10, 2023 -

Baker Nissan responded

Thank you for such a great review

November 06, 2023

They were quick and thorough. Gave me an analysis on my car maintenance health. And provided follow up comments for future maintenance More

by lmedina65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amiee Govea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Baker Nissan responded

Thank you for such a great review of your recent visit ! We are happy to help anytime just come see us

November 04, 2023

After dealing with a horrible dealership during our first car purchase in Houston, we were referred to Baker Nissan! We have not regretted it at all ever since! More

by Lady C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kene Abiakam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Baker Nissan responded

Hi Lady C, thank you for taking the time to leave a review for us at Baker Nissan North. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

November 03, 2023

Mr.Hector was very pleasant and patient and made my car buying experience as easy as 123. Thanks for my new car, I love it! More

by melidennis
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Hector Carcamo
Nov 07, 2023 -

Baker Nissan responded

Melidennis, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2023

Wonderful Service advisor, assistant parts manager Mr Hiem along with the service advisor helped me to better understand my option, on fixing my truck and Tyler who diagnosed my truck and showed his rep More

by joelrichardson4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Reifschneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Cantos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Espino
Nov 03, 2023 -

Baker Nissan responded

Hi Joel thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 13, 2023

I searched for weeks online for the exact used car that I wanted. I finally found it at Baker Nissan. Knowing that it was a popular and desirable vehicle I rushed to Baker Nissan. Sales Consultant Hector More

by Rheamond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Cuevas, Hector Carcamo
Oct 14, 2023 -

Baker Nissan responded

Rheamond, thank you for your kind review; we are happy to pass along your comments to the team here at Baker Nissan North!

October 10, 2023

Tony is the best guy In the service department he is like a younger brother to me that's why I come there now.Staff is very nice and doing their job.I have no complaints about no one no hard feelings about a More

by Jazzbains30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Costello
Oct 13, 2023 -

Baker Nissan responded

Thank you for sharing how Tony has been such a great help when you come to service your vehicles ! See you back soon

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