
Baierl Ford
Zelienople, PA
Filter Reviews by Keyword
By Type
314 Reviews of Baierl Ford
Avoid at all costs! Took it in to get inspected two months ago. They said it would take $5000 of work to pass inspection. I instead took it to my usual mechanic and Took it in to get inspected two months ago. They said it would take $5000 of work to pass inspection. I instead took it to my usual mechanic and they said the dealership was lying about half of it and it only cost me $2000 to get fixed for inspection. Now today I go in to get an oil change because I stupidly paid for the oil change plan and they're trying to tell me that I need new brakes even though I know for a fact that they aren't even close to worn out. Also the oil change took two hours. That's just crazy. This is the type of scam dealer you hear about in the news. Don't trust them with anything. Update--They're now blowing up my phone with calls and texts trying to get me to come back in and hoping I'll take this review down. Completely unprofessional. If your "best effort" to help a customer involves repeated attempts to charge thousands for unnecessary work and hoping that they will just agree and pay up, your dealership has a serious problem. Once again, avoid at all costs (or the cost will be great). More
Dealer screwed me over when they were paired with driveway. Car was sold through driveway after 3 weeks of neither driveway or baierl knowing If the car was still available. Had my girlfriend call driveway. Car was sold through driveway after 3 weeks of neither driveway or baierl knowing If the car was still available. Had my girlfriend call because she saw the car in the lot almost a month later. I contacted driveway they say it was sold and holding due to an electrical issue and when my girlfriend called they said yes it’s available come in and look as a bad sales tactic to get us in. I’m going to continue to write all bad reviews about this place and just had a good friend have another terrible experience in the service department. They don’t care who they screw over More
Terrible experience between the salesman and the third party company driveway. Car was for sale tried to start a deal and then the car all of a sudden wasn’t available. Salesman said one thing driveway party company driveway. Car was for sale tried to start a deal and then the car all of a sudden wasn’t available. Salesman said one thing driveway said another and the salesman from baierl didn’t get back to me or my fiancé unless it was us up his butt to find out what was going on. I will tell everyone I know to stay away from this place due to the lack of professionalism and communication. More
Outstanding customer service! ! I could not be more pleased with the treatment I received. The entire process from the test drive to picking the car up was smooth. Communication, e ! I could not be more pleased with the treatment I received. The entire process from the test drive to picking the car up was smooth. Communication, explanations, and over all customer service was amazing! More
Very happy you had my tires in stock as it was important to get them asap. Also, happy I could be worked in with a last minute appointment. I love Rob and he always is so kind and thoughtful. to get them asap. Also, happy I could be worked in with a last minute appointment. I love Rob and he always is so kind and thoughtful. More
Andrew Briggs was fantastic. Everything we asked for, he was willing and able to take care of. In my 76 years of living, probably the absolute best car sales experience I've had, and I've bought a lot of c was willing and able to take care of. In my 76 years of living, probably the absolute best car sales experience I've had, and I've bought a lot of cars. He knew what he was talking about, he found a way to make things work, and we ended up with a car that we enjoy and are proud to drive. Please be sure to pat him on the back for a 'job very well done'. More