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Baierl Ford

Zelienople, PA

3.5
287 Reviews

540 South Main St

Zelienople, PA

16063

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287 Reviews of Baierl Ford

December 20, 2017

Good service I was glad that they brought up about a recall on the doors when I mentioned that i was having an issue with the door locks when i brought in for an o More

by Lew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cazin
Dec 27, 2017 -

Baierl Ford responded

Thanks Lew! No problem, we're just glad to have been of help and that we got it taken care of. If you have nay other questions or nee anything, just let us know!

December 16, 2017

Excellent as Usual I have a 2015 Explorer that was purchased at Baierl. I have always serviced it there because the people are very courteous and knowledgeable. The pr More

by PABuckeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Giesler, Roxy Racioppo
Dec 19, 2017 -

Baierl Ford responded

Thank you so much for the review! Your loyalty means so much to all of us at the team, and we're glad to have been so consistent over the years! We're excited to work with you again!

December 14, 2017

Fast and smooth It was easy fast and courteous everything was perfect.i couldn’t be happier. Nice people to deal with and get u in and out fast More

by Shannon6808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cazin
Dec 14, 2017 -

Baierl Ford responded

Thank you for the great feedback Shannon! We try to be the best we can be so we're glad to hear we did well by you. We're also glad to hear we were so quick as that's another thing we've been trying to improve while still keeping up good quality. We look forward to seeing you again soon!

December 07, 2017

Excellent price on new truck, excellent team, OK trade value I worked with Allen and Patrick, and they were both fantastic. They coordinated well to ensure I got the vehicle that would best suit my needs and de More

by TakeBackRoads
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen. I don't recall his last name., Patrick Dugan
Dec 09, 2017 -

Baierl Ford responded

Thank you so much for the review! We know Allen and Patrick greatly enjoyed working with you as well. If you have any other questions going, we know Patrick would be more than happy to answer those. We look forward to working with you again!

December 04, 2017

Excellent Service I have been taking my vehicles for service here for years, and as I have come to expect the service was excellent. Fast, friendly and well done! More

by Mr. Mayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown
Dec 04, 2017 -

Baierl Ford responded

Thank you for the review Mr. Mayor! Your words are took kind but not unwelcome. We're glad to have been a consistent point of service for you. We look forward to seeing you again!

November 24, 2017

Completed work sooner then expected In and out quick. C lean facility. Friendly service. Plan to use again. Easy to schedule appointment. They have done all my service on this vehicle More

by Day screen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank smith
Nov 27, 2017 -

Baierl Ford responded

Thank you for the kind review! We aim to be prompt and still give great service, so we're glad to hear that we did well by you. We look forward to working with you again!

November 22, 2017

Service Dept is awesome I always take our vehicles to Baierl for service, have been for years. Roxy, Rob, Jill and rest of the team in service go out of their way to take ca More

by golfernut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cazin, Jill Hahn, Roxy Racioppo
Nov 27, 2017 -

Baierl Ford responded

Thank you for the review! We're glad to have been of service and that we could get you back on the road. Roxy is great and we're glad to hear others say the same thing. Thank you so much for your loyalty, and we look forward to helping you again in the future!

November 22, 2017

Was good but thought there was new management. Stopped going to Baierl because I haven't had good customer experience with the regular service manager Rob. He was on vacation when I called and subs More

by Ford99$
Recommend Dealer
No
Employees Worked With
I don't know his name.
Nov 27, 2017 -

Baierl Ford responded

Sorry to hear about this less than great experience with us. We aim to give the best customer service possible, so we'd like to talk this out if you'd be willing. Feel free to call 724-609-1509 and ask to speak to Carlos (the GM) about this issue. Thank you and have a great day.

November 20, 2017

Great Service Took my vehicle in for a routine maintenance. Service department took my vehicle on time and did the service in a minimal amount of time. Service adv More

by dinosaurs15101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxy Racioppo
Nov 22, 2017 -

Baierl Ford responded

Thank you for the review! We're glad to hear such positive feedback about our turn around time for the service department. We'll be sure to let Roxy know about the great work! We hope to work with you again in the future!

November 18, 2017

Great Experience I purchased a F-150 through their end of model year promotion. I contacted the dealer via their website prior to arriving about a specific vehicle on More

by Chris Robinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Covert, Justin Uram, Carlos Echevarria
Nov 22, 2017 -

Baierl Ford responded

Thank you for the glowing review Chris! We're proud of our team, and hearing someone like yourself give them such praise means a lot. We'll let them know they did such a great job. Thank you and we look forward to working with you again!

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