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Bachman Chevrolet

Louisville, KY

4.4
817 Reviews
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9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 817 reviews

May 13, 2022

The salesman was great finance individuals very disappointed would not assist with my concerns or problem. More

by Skypilotlv
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Davis, Zac Inger, Steve Farmer, Lucas Henson
May 23, 2022 -

Bachman Chevrolet responded

Thank you for bringing this to our attention. We would love to learn more about your experience. Please reach out to me so we can set up a call. Creed Fowler - General Sales Manager - jfowler@bachmanautogroup.com

April 17, 2022

Stay away from this dealership! After the sale they don’t care. I have had so many issues with my truck and they act like it’s my fault! More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Remfry, Joe Warner
Apr 18, 2022 -

Bachman Chevrolet responded

Greg, thank you for taking the time to speak with me. I am sending you over the documentation you requested. Please reach out to me if I can be of further assistance. Mark Alcorn - Service Manager

March 30, 2022

All my years of dealing on a car this is the first time I never received a phone call which I thought was strange, everything was by text. Once I sent reply on what I would pay I never heard back from them More

by dmeadows0
Price
Recommend Dealer
Yes
Employees Worked With
Hanna
Sep 16, 2022 -

Bachman Chevrolet responded

We appreciate you bringing this to our attention. We will follow up with the appropriate staff and look into our processes. Thank you for reaching out.

Sep 16, 2022 -

dmeadows0 responded

Wow, send an email on March 29,2022 get a reply on 09/15/22.. this is not what I would call good customer service. Thanks anyway for your time. Have a blessed day.

March 22, 2022

Enjoyable car buying experience. No pressure. Had inventory on the lot. Salesman Dave was very knowledgeable and helped me get everything setup. Thanks to all involved! More

by Pappy O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deb Marcum
Sep 16, 2022 -

Bachman Chevrolet responded

Thank you for the 5 star review! We are happy to see you have had such an excellent experience!

March 13, 2022

Traded my Explorer in on a Tahoe, which I love. But they have never paid off my Explorer and it’s been 2 months, and I have a creditor from the loan company on the explorer calling me every other d More

by renee2923
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
February 20, 2022

Bachman makes the car buying experience pleasurable! ! They are friendly, professional and there was no pressure tactics used. They were also very aware of time and did their best to not waste my time. More

by Rick Locke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joaquin "Jay" Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Mattingly
Sep 16, 2022 -

Bachman Chevrolet responded

Rick, thank you for the 5 star review! We are here to help with all of your vehicle needs.

February 15, 2022

Great friendly service! Dave Neison went above and beyond to help us purchase our new vehicle! I wasn't feeling well ( horrible migraine) on the 2nd day we visited to sign More

by kellyw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Neison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Bachman Chevrolet responded

Kelly, thank you for the 5 star review! We are happy to have Dave on our team here at Bachman and to see your experience was a great one.

January 13, 2022

The customer service was very professional and friendly. Required repair was completed in a very timely manner More

by JAMESMENDRZYCKI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Susan Whelan
Sep 16, 2022 -

Bachman Chevrolet responded

Thank you for trusting us with your vehicle! We look forward to working with you in the future!

December 30, 2021

As has almost always been the case, this was a quick no problem experience. The work performed was exactly as was expected. More

by osufan1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Remfry
September 09, 2021

Chris Kendall was amazing and helped me leave with the perfect vehicle. Chris texted and worked with me over the phone to help me find a vehicle and then kept me in the loop until he found exactly what I More

by lesli.vanwhy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kendall
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