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Bachman Chevrolet

Louisville, KY

4.3
798 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 798 reviews

February 09, 2013

I would like to say that my experience with this dealership was none like I have ever experienced before. I have bought and traded a lot of vehicles over my lifetime and always have dreaded the expe More

by Lynn123149
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Davis & Lee Hysinger (Sales), Jerod Sims & Steve Farmer (Finance), Devin Davis, Lee Hysinger
Feb 13, 2013 -

Bachman Chevrolet responded

Lynn, thank you for taking the time to leave your honest feedback regarding your recent visit to our dealership. A "positive, stand out" experience is what we strive to give to our customers, so it's great to know your time with us reflected this. Lee, Devin, Steve and Jerod are great members of the Bachman Chevrolet team, thank you for recognizing their great customer service! Please let us know if you have any questions, and we look forward to seeing you again soon. Find us on Facebook and Twitter for special discounts! Best, Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

January 30, 2013

Friendly and down to Earth. My salesperson was very helpful in negotiating my trade in value and getting me what I wanted. The business portion of the sales transaction was flawless and very professio More

by lsteiner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Mike Davenport
Jan 31, 2013 -

Bachman Chevrolet responded

Thank you for taking the time to write this review, we appreciate your business and honest feedback. Our team works diligently to ensure every one of our customers' needs are met. It's wonderful to know you recognized this in your recent visit. Enjoy your Corvette, happy driving! For special discounts and exclusive content, visit us on Facebook and Twitter! Mark Townsley -Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

January 25, 2013

I had a great experience with Bachman Chevrolet recently. Especially, with Mike Davenport! I'm a craigslist shopper and I saw a Chevy Blazer online dirt cheep. I'm a new mom of a 5 month old baby so I needed More

by lisa.fowlerfoley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Mike Davenport
Jan 28, 2013 -

Bachman Chevrolet responded

Lisa, thank you for recognizing our dealership's stellar customer service in your recent visit. We appreciate your business and are happy Mike was able to help you find a safe vehicle at a great price. Enjoy your Chevy Blazer, happy driving! For special offers, find us on Facebook and Twitter! Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

January 16, 2013

I was greeted at the door by a young man who took me name and recorded the milage. He introduced me to Susan Whelan who confirmed my appointment, estimated the amount of time needed and showed me the waitin More

by Frank Gnau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Acorn, Susan Whelan
Jan 18, 2013 -

Bachman Chevrolet responded

Frank, thank your for visiting Bachman Chevrolet, we appreciate your business! Our team works hard to ensure every customer receives the best service possible, and it's great to know your recent experience reflected this. Susan and Mark are great members of the team, thank you for recognizing them. Should you have any questions, please don't hesitate to reach out! We look forward to seeing you again soon! For exclusive content and special offers, find us on Facebook and Twitter! Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

December 10, 2012

My wife and I decided to look at a Volt. I had purchased a 2012 Owner's Manual from Helm, Inc. to learn more about the vehicle. We arrived at Bachman on a Wednesday morning and was greeted at the door by a More

by John Osborne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan, Mike Davenport
Dec 12, 2012 -

Bachman Chevrolet responded

Thank you for choosing Bachman Chevrolet, we appreciate the time you took to write this review! Providing top-notch customer service is our main priority, thank you for sharing your positive experience that reflects this. Mike is a wonderful member of our team, it's great to hear you agree. Feel free to find us on Facebook and Twitter for special offers and exclusive content! Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

November 29, 2012

I have now purchased 2 vehicles from Mike Davenport at The Bachman Auto Group. He is a very intelligent sales rep who only has 1 priority....to make his clients very happy when they leave the dealership. More

by DougDawson
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Mike Davenport
Dec 12, 2012 -

Bachman Chevrolet responded

Thank you so much for your repeat business, Bachman Chevrolet appreciates your support! Customers are our team's number one priority, thank you for recognizing Mike's outstanding service during your recent visit. We hope to see you again very soon! For great deals to use on your next service visit, feel free to check us out on Facebook and Twitter! Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

November 28, 2012

Really nice overall experience purchasing my used Chevy Traverse. Mike Davenport was great to work with and I appreciate his low pressure style. My new vehicle has exceeded my expectations so far. More

by fdietrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Mike Davenport
Dec 12, 2012 -

Bachman Chevrolet responded

Thank you for visiting Bachman Chevrolet, we are thrilled to hear of your recent positive experience with us! Mike is a great member of the team, thanks so much for recognizing him. We know you will enjoy your Traverse, happy driving! For special offers and exclusive content, feel free to like us on Facebook and follow us on Twitter! Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

October 13, 2012

Very friendly. Explained all features of vehicle to our satisfaction. I highly recommend this dealership. The phone salesman we talked to actually came back to make sure we were getting the deal we were More

by jenmills
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Mike Davenport
Dec 12, 2012 -

Bachman Chevrolet responded

Great customer service is our top priority here at Bachman Chevrolet, thank you for recognizing that in us! It's wonderful to hear your expectations were exceeded and your visit was efficient and "friendly." Please feel to reach out to me directly if you have any other questions, as we are happy to help! For special offers and exclusive content, find us on Facebook and Twitter! Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

October 09, 2012

Overall experience was OK. There was little effort made by dealership/salesman to "bargain" with me. I knew what car I went in to see and I bought that car. They refused to come down on the stated price More

by ptmyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Mike Davenport
Dec 13, 2012 -

Bachman Chevrolet responded

We appreciate you taking the time to bring this experience to our attention. We value every customer's opinion in order to grow as a dealership in a more positive direction. Customer service and satisfaction is our main goal and it seems as though you did not perceive that during your recent visit. Please contact me directly to discuss this further, as to learn from this experience and to continue to earn your business. Thank you. Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

September 25, 2012

Mike new all the features of our new car. He took the time to explain everything. He was kind and patient. We recommend Bachman for the purchase of vehicles! More

by kfm0221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Mike Davenport
Dec 12, 2012 -

Bachman Chevrolet responded

Thank you for visiting Bachman Chevrolet, we appreciate your business! Mike is a wonderful member of our team, it's wonderful that you agree. Thank you so much for your recommendation, we look forward to serving you again soon! Take advantage of exclusive discounts by liking us on Facebook and following us on Twitter! Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

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