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Bachman Chevrolet

Louisville, KY

4.3
798 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 798 reviews

June 06, 2013

Mr. Wilson has provided me with friendly, knowledgeable and professional service in surge of a used car for my teenage daughter. I would regiment Mr. Wilson to my family and friends to help with their car More

by evelinelockwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 06, 2013 -

Bachman Chevrolet responded

Thank you for sharing such kind words in your review. Our team enjoys personalize a customer’s experience, and I am pleased to hear Mr. Wilson was able to achieve this during your recent visit. We appreciate your business and hope to see you again! Stay up to date with our dealership’s upcoming specials by finding us on Facebook and Twitter. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

My wife and I had been to other dealerships and came away with a not to favorable impression. I had decided to take a step back from the process, but I had a question about truck I had been looking at on th More

by Jeffdecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Lee Hysinger
Jun 07, 2013 -

Bachman Chevrolet responded

We're thankful Mike was able to answer your question and facilitate your test drive! Lee will also appreciate your kind words, thank you for taking the time to give our staff positive feedback. At Bachman Chevrolet, our goal is to avoid all pushy, high-pressure sales tactics. We're thrilled you understood this after visiting us. Please feel free to contact us if you need anything from our service or sales departments. Also, be sure to find us on Facebook and Twitter to stay current with all our dealership has to offer. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 06, 2013

Mike found the vehicle we were looking for. The execution of paperwork was not as good as could have been. They actually processed the financing paperwork with inaccurate info that we found a bit troubling. More

by TV62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Jun 07, 2013 -

Bachman Chevrolet responded

Thank you for taking the time to share your feedback. We're thankful Mike was able to find the vehicle you were look for and you appreciated the smooth delivery. It's unfortunate that you were not 100% satisfied during the paperwork aspect of the buying process. As a valued customer, your opinions truly matter. Please contact me at your earliest convenience so I may further understand this situation. I look forward to hearing from you. Thank you, Mark Townsley - Internet Director 502.719.7263 mtownsley@bachmanautogroup.com

June 05, 2013

Sales willing to work with the customer to work out best deal. David Wilson my sales person provided great service after the sale to make sure everything was correct. More

by Gerald4422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 06, 2013 -

Bachman Chevrolet responded

On behalf of the entire Bachman Chevrolet team, I would like to extend my deepest gratitude for your positive review. We have built a team truly focused on providing amazing customer service, and it looks like your recent experience with David reflects this perfectly. We are glad to have been able to provide you such "great” service, and please do let us know if we can do anything for you in the future! Connect with us on Facebook and Twitter! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 05, 2013

Micheal did a great job with this sale. Made my wife happy, and that is what counts! Thanks for the help and the easy sales process. We'll be back (sooner if you ever get a 40+MPG full size truck!) More

by jdesmet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Angelini
Jun 06, 2013 -

Bachman Chevrolet responded

Thank you for sharing your experience with us, it was a pleasure to have you at our dealership. We have a standout team that works hard to make every customer feel like family while visiting. It sounds like that happened during your time with Michael, we appreciate your acknowledgement of his outstanding service. Please don’t hesitate to let us know if you need anything else, happy driving in your new truck! Find us on Facebook and Twitter to take advantage of great service specials! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 05, 2013

Michael went out of his way to find the right vehicle for me. We test drove and walked the lot. He knows his product and was able to answer any question I asked. He and the used car manager made me very happ More

by DonHoben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Angelini
Jun 06, 2013 -

Bachman Chevrolet responded

Congratulations on the purchase of your new car! We are thrilled that Michael was able to serve your family's automotive needs so effectively. Long-lasting customer relationships are the cornerstone of a successful business, so we would like to extend our sincerest gratitude for your patronage. Enjoy your new car, and we look forward to seeing you and your family again soon! Be sure to check us out on Facebook and Twitter for specials to the service department. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 04, 2013

I bought a 2012 chevy Silverado from alex rosas in November 2012 it was a very plesant experience. he was very knollegeable and courteous no high pressure at all . I think bachman Chevrolet is lucky t More

by johnlindley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2013 -

Bachman Chevrolet responded

John, thank you for sharing your honest feedback, we appreciate your business and unique perspective into the car buying experience. Every member of our team provides stellar service, and it’s great to hear that Alex proved this during your recent visit. Enjoy your Silverado, happy driving! “Like” us on Facebook and follow us on Twitter! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 04, 2013

Extremely knowledgable, purchased 2 vehicles at great prices! Jeff ensured we knew how to use all the bells and whistles. Definitely recommend Jeff and Bachman Chevrolet . More

by Fatback76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2013 -

Bachman Chevrolet responded

Congratulations on the purchase of your new vehicles. We love hearing from happy customers, and we are pleased to know that Jeff gave you outstanding service. We appreciate your business, and we look forward to being your automotive solution for years to come. If you're not already a fan, follow us on Facebook and Twitter. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 03, 2013

Working with Alex was great. He was very knowledgeable, friendly and easy to work with. He was so helpful in the purchase of my 2013 corvette that I went back 6 months later and purchased a new Silverado. More

by Ccchapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2013 -

Bachman Chevrolet responded

Congratulations on the purchase of your new Corvette! We are thrilled that Alex was able to serve your automotive needs during your visit. Enjoy your new Corvette, and we look forward to seeing you again soon! Be sure to check us out on Facebook and Twitter for specials to the service department. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

June 03, 2013

I had been looking for a used Corvette for several months and finally located one with Bachman Chevrolet. I called to ask about the vehicle and was put in contact with Alex Rosas. Everything he told me about More

by mg120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 04, 2013 -

Bachman Chevrolet responded

Thank you for writing this great review for Alex. He is a model employee, and his extensive knowledge of our brands makes him a great member of our team. We wish you many miles of happy driving in your Corvette, and we hope to see you back soon! Don't miss out on the great deals we have on our Facebook and Twitter. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

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