Bachman Chevrolet
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 798 reviews
We had a terrible experience with our first car purchase. We came to bachman after two days of shopping and got great customer service. We felt every detail of our purchase was fully explained. Michael worke We came to bachman after two days of shopping and got great customer service. We felt every detail of our purchase was fully explained. Michael worked hard to find us a car that was in our price range. We found a car that fits our needs and our budget. More
Quick service. Very nice and knowledgable about product. Easy to work with. He answered all my questions and called me back quickly. All staff was great. Easy to work with. He answered all my questions and called me back quickly. All staff was great. More
I recently purchased my second car from Alex Rosas at Bachman Chevrolet and I have to say that my second experience surprisingly surpassed my first experience. There are several things that I could say Bachman Chevrolet and I have to say that my second experience surprisingly surpassed my first experience. There are several things that I could say about Alex, but the main thing that stands out to me about Alex is that he is truly a salesman who understands the customer and goes to bat for the customer. The first vehicle that I purchased, I picked out online and called the dealership and Alex is the person that I happened to be connected with. I am very thankful for that. I came in at about 8pm with my two kids, who at the time were nine and six. They had been at school all day and were not really in the mood to go hang out at a dealership. I told that to Alex over the phone prior to driving to the dealership. I live over an hour away, so I told him that I wanted to be in and out and that i was going to have my kids with me. When we got there, the vehicle was detailed and ready to go. Of course we had to do our paperwork, but Alex made sure that my kids had a place to hang out, they had plenty to eat and drink and most importantly he made them feel like they were a part of the buying process. They loved the experience and for my nine year old daughter, the car we traded in was the only car she could ever remember having. Alex was great with her, letting her say goodbye to "Max" one last time and he even made sure she had her picture taken with "Max." To this day, she will ask me to get the pictures out so she can see "Max" again. When we decided to trade again, both kids asked if we were going back to see Alex. Either they are really smart or Alex made a heck of an impression on them. I told them we were going to see Alex and they were very excited. He remembered them and they obviously remembered him. I was looking for a very specific vehicle this time and again Alex came through. We did everything over the phone and when the vehicle was found and at the dealership ready to go, that is when Alex told me to come get it. I really appreciate the fact that Alex respects my time and does everything he can to make sure we do as much as possible ahead of time. He was able to find the vehicle I wanted which, was over 250 miles away and they went and got it for me. My kids love it and of course Alex did not disappoint them again. He made sure that they had everything they needed while we did the paperwork. I stated it before, but I will say it again. Alex understands what is important to me not only in purchasing a car, but in life. He took the time to understand how I communicate and what I wanted out of my experience and then he delivered. I am not a big fan of being on the phone all day, so he texted me and I texted him. He would only call me if it was something super important or if it was something too complicated to explain in a text. I really appreciate his flexibility and willingness to work on my terms. Great Service!!!!! Thank you Alex for taking good care of our family and as you well know, you have a customer for life. I would recommend using Alex to anyone who is looking for a new car. Great service from a great guy! More
This was my second vehicle purchase at Bachman Chevrolet. Without a doubt the best customer experience you can ask for in a dealership! Mike Davenport is by far the friendliest and knowledgeable representati Without a doubt the best customer experience you can ask for in a dealership! Mike Davenport is by far the friendliest and knowledgeable representative, and offered a number of options for me based on my needs. Mike helped me get exactly what I wanted! Thank you and I will be back in the future! More
Bachman Chevrolet was a relaxed clean "I'm here to help" environment. I originally went looking at various lots after hours to avoid salesman. When I went to Bachman I liked Larry's approach to H to help" environment. I originally went looking at various lots after hours to avoid salesman. When I went to Bachman I liked Larry's approach to Hello and even though he was tied up with customers I found Mike Davenport who helped me out with a concern on one of the vehicles that saved me valuable time. Mike didn't even realize I had yet to choose someone to help me buy my car and ended up selling a vehicle. He hooked a customer from a lawn chair on Memorial Day. Good job and Thank you! More
Great salesman! Would highly recommend! Did not find the car a was looking but he referred me to another awesome salesman within their auto group! Bachman Auto Group is a great dealership! car a was looking but he referred me to another awesome salesman within their auto group! Bachman Auto Group is a great dealership! More
I have purchased several vehicles from Bachman Chevrolet and have always found the staff to be friendly, courteous and well informed regarding the vehicle I am looking for. I have dealt with Mike Davenport and have always found the staff to be friendly, courteous and well informed regarding the vehicle I am looking for. I have dealt with Mike Davenport on several recent buys and Mike is great, he knows the vehicle inside and out, is a pleasure to negotiate with and I always walk away feeling great about my car buying experience. He follows up and responds quickly to any request I might have. The dealership service is outstanding, never a problem at all in getting things fixed or just routine service. Bachman Chevrolet is the only dealership I use now, even though I live one hour away! More
Mike is great at what he does. I went in with terrible credit, gave him a price range and he was able to get me into a new car when no other dealers could. credit, gave him a price range and he was able to get me into a new car when no other dealers could. More
Jeff Hyer helped us so much when purchasing our 2013 Camaro. He is very knowledgeable, friendly and honest. Jeff is true to his word--when he told us he would do something, he did. Jeff even helped u Camaro. He is very knowledgeable, friendly and honest. Jeff is true to his word--when he told us he would do something, he did. Jeff even helped us out after we purchased the car with questions we had about oil changes and the service center. He made sure we were completely satisfied and did his best to help us "build" the car of our dreams. When we decide to buy another car, we will DEFINITELY come back to Jeff. Thanks so much!!! More