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Bachman Chevrolet

Louisville, KY

4.3
798 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 798 reviews

October 01, 2013

Our family has purchased three vehicles from Mike Davenport and Bachman Chevrolet in the last three months. After our first purchase we were shopping for other vehicles and due to Mike Davenport's un More

by rnb6045
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Nov 01, 2013 -

Bachman Chevrolet responded

Thank you for your kind words, and for taking the time to inform us of your ongoing positive experiences. We are sincerely pleased to know that Mikes efforts have made the difference in your car buying experiences, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making positive impacts and moving forward in a positive light. IF you ever have additional questions or need a service, we are more than happy to lend a hand. Keep up to date on service specials and dealership information on our Facebook and Twitter pages. Thank you again!

September 29, 2013

We bought a used Jeep Liberty from Mike Davenport. He was very helpful and honest. He encouraged us to have the car inspected by a mechanic before we purchased it. Some minor things were found upon ins More

by lindapayne1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Oct 01, 2013 -

Bachman Chevrolet responded

Dear Linda, We are glad to hear all went well with your buying experience and that Mike was helpful in the process. It is good to hear that his extra efforts helped you resolve the small issues with the radio on your own, and if you ever have any other questions, we are here to help. Thank you for taking your time to inform us of your positive experience and we look forward to hearing from you in the future. Sincerely, Mark Townsley, Internet Director

September 25, 2013

Dan DaPonte is as good as it gets when it comes to customer service. He was fantastic in our dealings at Bachman Chevrolet in Louisville. I would highly recommend Dan to any potential customer. More

by cskinner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Sep 26, 2013 -

Bachman Chevrolet responded

Thank you for writing this great review, and we appreciate you taking the time to mention Dan’s role in your positive experience. We hold ourselves to a high customer service standard, and it is always great to hear when we are hitting the mark. If you ever need anything else, or have any questions for us, feel free to call, email, or stop by the dealership. Keep us up to date on how everything is going, and look for more information on our Facebook and Twitter pages. Sincerely, Mark Townsley, Internet Director

August 22, 2013

Went in for service, only to find out that the extended warranty that we purchased would not cover the repair for some reason. I spoke with Jerod about the issue (feeling that it should of been covered) a More

by angiewake123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerod Sims
Aug 29, 2013 -

Bachman Chevrolet responded

Dear Angie, We are glad to hear that you had such a good experience at our service department. It is always in the forefront of our minds to provide excellent customer service, which takes into account the specific needs of each individual customer. Your testimonial lets us know that we are proceeding in the right direction, and that Jerod continues to be a valuable member of our team. Please come and see us again with any other issues and we will be happy to find an appropriate solution. Keep us up to date in your future endeavors with the truck over Facebook and Twitter. Thank you for sharing your story. Sincerely, Mark Townsley - Internet Director

August 17, 2013

All I know is Dan Daponte is the best Sales Man you can find. I have purchased 2 cars from him and don't regret either one of them. He'll work with you the best he can and he always has a great attitude. Y More

by Cbf1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Aug 19, 2013 -

Bachman Chevrolet responded

Thank you for your fantastic review of our dealership, we appreciate your kind words and business. Shopping for a new car can be stressful, but our team works hard to ensure every customer feels like a member of our family. It's great to hear your experience with Dan reflected this during your car purchases, and we hope to see you again soon! "Like" us on Facebook and Follow us on Twitter for exclusive discounts! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

August 15, 2013

Great service and friendly staff, I would definitely recommend shopping here. There was a couple small issues with my new vehicle, but they took care of them promptly. More

by john.valadon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Davis
Aug 16, 2013 -

Bachman Chevrolet responded

John, thank you for taking the time out of your day to provide us such outstanding feedback regarding your dealership visit. It's great to hear of the stellar service our team provided you during the purchase of your car. We hope to see you again soon, let us know if there is anything else we can assist you with in the mean time. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

August 11, 2013

Had a great experience with Bachman Chevrolet. Grant in internet sales got me set up with the car I wanted and provided me quotes and other information through email as needed. Mike finished the sale by ma More

by LWhitson2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Turner, Tom V., Mike Davenport
Aug 12, 2013 -

Bachman Chevrolet responded

Thank you for sharing your positive experience at Bachman Chevrolet. We appreciate any and all honest customer feedback, and it's wonderful to hear you enjoyed your time with Grant. He is a fantastic member of the team, and we thank you for taking the time to recognize him. Enjoy your new car, and we hope to see you again soon! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

August 08, 2013

The service I received from Bachman Chevrolet and Devon Davis is particular was phenomenal. Devon listened to what I wanted, treated me like family and delivered on all promises. If you are in the marke More

by thecontractor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Davis, Devin Davis
Aug 09, 2013 -

Bachman Chevrolet responded

Devon will appreciate your kind words! Thank you for taking the time to recognize his customer service efforts. We're thrilled you felt you were treated like family, as that is our team's top priority. If you have any questions or concerns for our service or sales department please feel free to reach out to us at any time. We're always here to help our valued customers! Thanks again. Don't forget to find us on Facebook and Twitter, we offer exclusive specials for our "likers" and followers. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

August 07, 2013

Mike Davenport gave me the best car buying experience I have ever had. He answered all my questions and talked very highly of his co-workers and the dealership's service department. I will recommend Bachma More

by jeffdowell13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Aug 09, 2013 -

Bachman Chevrolet responded

Congratulations on your new car! Mike will be grateful for the shout-out, he is a wonderful addition to the Bachman Chevrolet team. We're ecstatic you understood our commitment to customer service and would recommend us to anyone buying a vehicle. We hope to get the chance to earn your business in the future. Be sure to find us on Facebook and Twitter for exclusive content and specials. Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

August 06, 2013

I had a great experience here. I live the car. Everyone was very responsive and helpful. Will look here when ready for my next car More

by epk1222
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Aug 07, 2013 -

Bachman Chevrolet responded

Thanks for visiting Bachman Chevrolet, we appreciate your service and honest feedback. The car buying process can be stressful, but that is exactly why our team's top priority is providing stellar customer service. It's great to know you experienced this during your visit, come see us again soon! Regards, Mark Townsley - Internet Director, 502.719.7263, mtownsley@bachmanautogroup.com

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