Bachman Chevrolet
Louisville, KY
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Definition of customer service I was in sheer panic and boiling over with stress whenever my gmc terrain's transmission and transmission controller went out. The first person I thou I was in sheer panic and boiling over with stress whenever my gmc terrain's transmission and transmission controller went out. The first person I thought of to call for expert advice was Mike Davenport since my family had purchased several vehicles from him in the past. Mike promptly responded to me. After discussing the situation, I would get more bang for my buck by trading in my car. Mike had arrangements within a couple hours to have my car towed from Fort Wayne, IN to Bachman's in Louisville THAT evening. I was happy with the cost to tow it and pleasantly surprised by how fast he was able to set the gears in motion. The next day I made the 4 hour drive to Louisville. Mike was super knowledgable about the cars I was interested in and had no hesitation about delivering me what I needed/wanted. After a few hours of test driving, etc., I drove back home in my '13 Chevy Cruze. The car is everything I could ask for. Mike really alleviated a ton of stress during my first car breakdown and walking me through my first car purchase. No other car dealers will get my business. The drive was absolutely worth it. Thank you!! More
Found what I wanted Not a big purchase, but I was looking for a decent deal on an older model small pickup. Found a Mazda B3000 at this dealership, made an inquiry then Not a big purchase, but I was looking for a decent deal on an older model small pickup. Found a Mazda B3000 at this dealership, made an inquiry then made a trip up to see it. Dealt with Gerald Williamson. Went over the numbers and I needed a day or two to think it over. After considering it I called and made them what I felt was a reasonable offer and they accepted it. I feel I got a decent deal on the vehicle with no real pushy sales tactics, A pretty straightforward experience. Only problem I had was that I had arranged for a Saturday morning pick up for it, and apparently they hadn't gotten the vehicle ready yet...so I did have to wait around for about 2 hours to close the deal. But all in all...a pretty good car buying experience. Not their biggest sale, I know, but Gerald and everyone treated it like it mattered. More
Very helpful Dan made sure my new vehicle was ready to hit the road by the time I arrived. He explained all of the features and was very helpful. Dan made sure my new vehicle was ready to hit the road by the time I arrived. He explained all of the features and was very helpful. More
Awesome! Mike is a #1 salesman! I will refer anyone I know that is looking for a new car! He's not your typical salesman, he actually cares that you are happy Mike is a #1 salesman! I will refer anyone I know that is looking for a new car! He's not your typical salesman, he actually cares that you are happy with your choice. More
Would not go anywhere else!! For almost a year I struggled deciding if I really want to buy a new car because of horrible experience with all the paper works I've had in the past. For almost a year I struggled deciding if I really want to buy a new car because of horrible experience with all the paper works I've had in the past. A family member finally convinced me to go to Bachman and I'm so happy I did. Bachman has a lot full of cars to choose from and they happen to have the perfect car for me. I thought I was going to be stuck there all day but Mike did an awesome job on everything, I was in and out with my new ride. Thank you so much!!! I know where to go now when my kids are ready for theirs. ?? More
My first time experience with Bachman Chevrolet My first time experience was a great experience. We got all the help and answers we needed. For buying a first car it was a great experience and a lot My first time experience was a great experience. We got all the help and answers we needed. For buying a first car it was a great experience and a lot of help with decisions. I want to thank you all so much for all the help. More
Best experience buying a car...hands down! I was in the market for an Acura. Bachman just happened to have one is stock. I had heard rave reviews about Mike Davenport so I went to see him abo I was in the market for an Acura. Bachman just happened to have one is stock. I had heard rave reviews about Mike Davenport so I went to see him about this car. It was perfect! The experience was seamless and painless....actually fun! NO pressure what so ever! It was a super pleasant experience. Even after delivery of the car, Mike has continued to stay in touch to make sure I have been taken care of. Mike will be the only person I recommend to anyone in the car market! More
Dan does it again Dan helped me find a rare SS performance sedan in 2014, that was exactly what I was looking for and worked out a great deal and was enthusiastic, fun Dan helped me find a rare SS performance sedan in 2014, that was exactly what I was looking for and worked out a great deal and was enthusiastic, fun and enjoyable to work with. So when I was looking for a new 2016 Colorado I went back to Dan and he did it again! An awesome Midnight Edition was already on the lot and Dan worked another great deal on a cold snowy Saturday afternoon. You can tell Dan loves his job and helping his customers. If you want to get a good deal and have fun during the experience, see Dan at Bachman. More
Excellent Experience and Customer Service Dan is the rare salesmen whom actually knows his cars well and is looking to do everything he can to put his customers is the best situation he can. W Dan is the rare salesmen whom actually knows his cars well and is looking to do everything he can to put his customers is the best situation he can. Would recommend him and Bachman to anyone looking for a new car and a stress free buying experience. More
Best experience I've ever had at any other car dealership. Mike Davenport will take care of you and make you feel like you are number 1 I'll make sure you get what you came for no matter what his team and the Mike Davenport will take care of you and make you feel like you are number 1 I'll make sure you get what you came for no matter what his team and the box with Chevy team make sure you're taken care of all the the way thank you guys. More