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Bachman Chevrolet

Louisville, KY

4.3
798 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 798 reviews

March 08, 2016

Definition of customer service I was in sheer panic and boiling over with stress whenever my gmc terrain's transmission and transmission controller went out. The first person I thou More

by LHughes71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Mar 09, 2016 -

Bachman Chevrolet responded

All of us at Bachman Chevrolet congratulate you on your new 2013 Chevy Cruze and appreciate the opportunity you presented to earn your business! Mike is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to check out our Facebook. Warm regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

March 05, 2016

Found what I wanted Not a big purchase, but I was looking for a decent deal on an older model small pickup. Found a Mazda B3000 at this dealership, made an inquiry then More

by Colby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Vidulich, Gerald Williamson
Mar 09, 2016 -

Bachman Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Gerald and our team were able to meet your needs. At Bachman Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and pressure-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Warm regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

March 03, 2016

Very helpful Dan made sure my new vehicle was ready to hit the road by the time I arrived. He explained all of the features and was very helpful. More

by Davelexky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Mar 09, 2016 -

Bachman Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Dan was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

February 27, 2016

Awesome! Mike is a #1 salesman! I will refer anyone I know that is looking for a new car! He's not your typical salesman, he actually cares that you are happy More

by Chevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Feb 29, 2016 -

Bachman Chevrolet responded

Thank you for taking the time to write this review. We are pleased to hear that Mike was able to provide you with such a memorable and outstanding experience. Thank you for your recommendations and for taking the time to write this outstanding review. We look forward to seeing you again in the future! Kind regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

February 25, 2016

Would not go anywhere else!! For almost a year I struggled deciding if I really want to buy a new car because of horrible experience with all the paper works I've had in the past. More

by Maria.LaFavers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Feb 29, 2016 -

Bachman Chevrolet responded

What an enjoyable review to read! It is reassuring to know that Mike provided you with a hassle-free and welcoming shopping experience. Bachman Chevrolet’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. We look forward to seeing you again in the future! Be sure to visit us on Facebook to gain access to our exclusive specials. Kind regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

February 10, 2016

My first time experience with Bachman Chevrolet My first time experience was a great experience. We got all the help and answers we needed. For buying a first car it was a great experience and a lot More

by Fields, Heather 03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Luna
Feb 10, 2016 -

Bachman Chevrolet responded

It was a pleasure to read about your first buying experience working with Bachman Chevrolet. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

February 08, 2016

Best experience buying a car...hands down! I was in the market for an Acura. Bachman just happened to have one is stock. I had heard rave reviews about Mike Davenport so I went to see him abo More

by KY Slugger AXIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Feb 10, 2016 -

Bachman Chevrolet responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Mike was able to meet your needs and gave you the best dealer experience. At Bachman Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as seamless and painless as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

February 07, 2016

Dan does it again Dan helped me find a rare SS performance sedan in 2014, that was exactly what I was looking for and worked out a great deal and was enthusiastic, fun More

by Caraholic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Feb 10, 2016 -

Bachman Chevrolet responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Dan was able to meet your needs. At Bachman Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as fun and enjoyable as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

February 06, 2016

Excellent Experience and Customer Service Dan is the rare salesmen whom actually knows his cars well and is looking to do everything he can to put his customers is the best situation he can. W More

by crshields90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Feb 10, 2016 -

Bachman Chevrolet responded

Thank you for writing about your visit with us, and congratulations on your new car! Dan is an asset to Bachman Chevrolet, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Remember to check out our Facebook page for the specials we offer exclusively for our likers and followers. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

February 04, 2016

Best experience I've ever had at any other car dealership. Mike Davenport will take care of you and make you feel like you are number 1 I'll make sure you get what you came for no matter what his team and the More

by Blaine11B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport, Lee Hysinger
Feb 10, 2016 -

Bachman Chevrolet responded

Thank you for this marvelous review and congratulations on your new car! We are so pleased that Mike was able to provide you with such exceptional service. Enjoy your new car and be sure to like us on Facebook to catch the latest service specials. Best regards, Mark Townsley - Internet Director, mtownsley@bachmanautogroup.com

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