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Bachman Chevrolet

Louisville, KY

4.3
798 Reviews

9650 Bluegrass Parkway

Louisville, KY

40299

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Showing 798 reviews

August 17, 2016

Perfect experience. I was in the market for a Corvette, and told myself I wasn't going to buy from a dealer...that is before I looked up Bachman and the Chevy Dude. Mike More

by jonathon campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Aug 18, 2016 -

Bachman Chevrolet responded

Jonathon, thank you for taking the time to share your thoughts with us. It does not surprise us that Mike went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Bachman Chevrolet await your return. Please let us know how we may be able to help next! Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com

August 16, 2016

Great dealer Mike Davenport is the real deal. I love the Chevy Dude. Always helpful and always has time for a customer. No pressure. He makes buying a car fun. Tha More

by Groypy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Aug 17, 2016 -

Bachman Chevrolet responded

Thanks for the great review! Treating our valued customers the way they want to be treated is one of our top priorities, so we love hearing that our team has done exactly that. We're glad that you were able to get into a new car without feeling the pressure of buying a car. We hope you enjoy it! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

August 13, 2016

New Silverado Dan was excellent to work with as always! 3rd vehicle purchased from Bachman. Highly recommend them. Entire staff is friendly and the showroom is one More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Daponte
Aug 17, 2016 -

Bachman Chevrolet responded

Thank you so much for the great review Mike! Three cars from us?! Talk about a loyal customer!! We're amazed to hear that you have been so pleased with our team that you've returned over the years. We hope you enjoy your new truck! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

August 13, 2016

pleasant experience Deal was worked out within an hour. Great service. Appreciated the fastest transaction. Felt I received a fair value for my trade and competitive pric More

by joclew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Aug 17, 2016 -

Bachman Chevrolet responded

Thanks for the great review! We always strive to provide great customer service and competitive pricing, so we love hearing that Mike was able to do just that. We hope that you enjoy your new car! Thanks again! Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

August 13, 2016

Awesome customer service We bought a new Equinox today. Hassle free customer service, Louis Wilberding helped us via phone and email to narrow down our search and Arturo Luna More

by Fnanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Wilberding, Arturo Luna
Aug 17, 2016 -

Bachman Chevrolet responded

Thank you for the great review! Customer service is one of our top priorities, so we're so pleased to hear that Louis and Arturo helped make your car buying experience great and were able to get you into a new Equinox. Enjoy it! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

August 12, 2016

Great experience Great overall experience. Have purchased 2 cars from Zac and service has been outstanding. Have purchased numerous corvettes from Bachman and experien More

by c7lt1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Remfry, Zac Inger
Aug 17, 2016 -

Bachman Chevrolet responded

Thanks for the great review and for being a returning customer! We love hearing that our valued customers have been so pleased with visiting us to purchase a car, that they come back a second time. We pride ourselves on our customer service, so it's great to learn that Zac was able to provide you with great customer service. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

August 12, 2016

Purchased a vehicle, received an experience! I wanted a new car, but the process to find and purchase the one I wanted was more like a chore I'd rather not do. I dreaded the salesman pitches! B More

by Marge Waugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Aug 17, 2016 -

Bachman Chevrolet responded

Thank you so much for the great review Marge. We're so glad to hear that when you came in to look for a car that you were met with such kindness from our team. Our main priority is to treat customers how they deserve to be treated and to go the extra mile for them to make the car buying experience great. We're sorry to hear about your loss! The small, daily acts of kindness is what keeps the wheel turning. If you need anything at all, don't hesitate to contact us. Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

August 11, 2016

Great Service and Customer benefit Mike Davenport was able to fulfill expectations finding a worthy vehicle and making it happen. I purchased a great condition used Chevrolet Corvette. More

by RoyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Aug 17, 2016 -

Bachman Chevrolet responded

Thanks for the great review Roy! We're glad to hear that you had a great car buying experience and were able to get into a new car with the help of Mike! Customer service is one of our top priorities, so you love learning that our valued customers are being treated the right way. If you need anything at all, feel free to contact us. Enjoy your new vehicle! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com

August 10, 2016

Great experience with Alan in the Service Department Went in for some recall work on my '07 G6. Completely painless experience. Alan and the service department had me in and out in just over an hour. Ano More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Leewe
Aug 11, 2016 -

Bachman Chevrolet responded

Ben, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Thank you for your business and we hope to work with you again in the future. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com

August 08, 2016

Buying a car doesn't have to suck! I walked in right at opening time to just see what Chevy had to offer. Mike walked over to help me and was very inviting and ready to help. It was alm More

by Ashley Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davenport
Aug 09, 2016 -

Bachman Chevrolet responded

Ashley, your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Mike was able to meet your needs. At Bachman Chevrolet, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Mark Townsley - Director of Business Development - mtownsley@bachmanautogroup.com

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