
Bachman Chevrolet
Louisville, KY
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“Fake News” Allow me to clarify that my poor rating of Bachman Chevrolet is strictly based on my recent experience with Salesman Mike Davenport. However Mr. Daven Allow me to clarify that my poor rating of Bachman Chevrolet is strictly based on my recent experience with Salesman Mike Davenport. However Mr. Davenport is a representative for Bachman. I live in Lebanon, TN just 20 miles east of Nashville, TN only a 173 miles or 3 hour drive from Louisville, KY. I recently discovered Mr. Davenport via his YouTube Channel (Chevy Dude). I have viewed many of his VLOGS from the last 2-3 years to date. After viewing so many of them I developed a positive opinion of Mr. Davenport as someone I would like to do business with. Even though I live 3 hours away from Louisville, Mr. Davenport has repeatedly stated in his videos that there would be no problems purchasing a car from another state in which I don’t reside. So after researching cars from various websites I found a used car that they had for sale that I felt would be a great opportunity for my son’s first car. I visited Mr. Davenport’s website at lvillechevydude.com and from there I sent him a text message inquiry. I received a reply within about 30 minutes.....just your basic generic reply “Thank you for contacting me I’ll follow up with you very soon” or something similar to that. I replied back that I needed his email address so I could further discuss with him my inquiry. Again I received a reply within about 30 minutes with his email address. So I emailed him in the early morning hours on Tuesday May 14, 19. I never received any notification that it was not sent successfully so I assume he received it. Late afternoon early evening I replied back to the text message stating I sent him a email earlier that morning and hours later I still had not even received a response that he received it, etc.. Based on his videos he presents himself as a very successful salesman and sells many cars per day but it only takes a minute to acknowledge receipt of the email and provide a ETA as to when I may receive a answer to my inquiry but I didn’t receive anything on Tuesday from my email inquiry earlier that morning nor my text message inquiry later that afternoon/early evening. About mid-morning Wednesday May 15 I received a text from Mr. Davenport apologizing for the delayed response stating the car I inquired about appeared to be a nice 1 owner car and how could he assist me. Still no response to my email questions. I replied back about 2 hours later stating that my wife and I wanted to explore purchasing a new 2019 Chevrolet Spark that they had listed for sale. I then requested a time and good contact number to call him and I provided my number and asked that he contact me at his convenience. That was around 12:45 pm central time on Wednesday May 15 and as I write this @ 4 pm central time on Friday May 17 I have received absolutely no response from Mr. Davenport. Very disappointing! My wife is from MI and her family were employed by GM, Ford, and Chrysler so we receive a significant discount (one price) on those products meaning it’s the same price no matter the dealership, state, etc.. We generally do business with the Al Serra automotive group as she grew up with one of Mr. Serra’s kids but I was so impressed by the way Mr. Davenport presented himself & Bachman on YouTube I decided to pursue this transaction with him......however my experience has not represented the professionalism he repeatedly refers to in his videos. I hate it because I was looking forward to do business with Mr. Davenport and Bachman. I purchased a new 2019 car yesterday morning from another dealership. More
Second Corvette purchase with Bachman and Mike Davenport I bought my 2016 Z51 Corvette from Mike about 2.5 years ago. I decided to upgrade to a Grand Sport and looked around...ending up back with Bachman an I bought my 2016 Z51 Corvette from Mike about 2.5 years ago. I decided to upgrade to a Grand Sport and looked around...ending up back with Bachman and Mike. They had a good deal on exactly what I wanted and Mike worked with me to make everything smooth. I'm from out of town and everything was outstanding. Highly recommend Mike for your Corvette needs. More
First purchase with Bachman and Mike Davenport I am not from Louisville so most of the initial dealing on this truck was via phone, text, and email with Bachman and their responsiveness was impress I am not from Louisville so most of the initial dealing on this truck was via phone, text, and email with Bachman and their responsiveness was impressive. Alex Prestigiacomo and Mike Davenport made the purchase process easy and they trusted me in that my trade was what I said it was and I trusted them in that a deal made remotely would be what I expected when I arrived. Expectations were met.......... I had looked for a truck like this for almost six months, all over the country, and no other dealer even came close to the Bachman price for this truck. Even local dealers that I bought from before were not as interested in my business as Alex and Mike were. They made the entire experience easy and I would not think twice about going back to Bachman for my next vehicle. More
Every time I go back, my experience gets worse I have been dealing with the Bachman service department for at least 5 years, initially for work, and more recently for my own cars. My most recent tr I have been dealing with the Bachman service department for at least 5 years, initially for work, and more recently for my own cars. My most recent trip was for an oil/filter change & tire rotation. Brought my truck in at 7:40am and waited an hour for the shuttle. 6 hours after dropping my truck off, I called to check on the status. I called 3x, went to 2 voicemails and was hung up on once. Got a ride to the dealership, for them to tell me my truck had not been worked on but it would only take 30 mins, if that. I couldn’t wait around so I went back to work...called an hour later (3 more times because I kept getting voicemails) and my truck was done. Not one time did they apologize or try to fix the situation. The last time I brought my truck in, they handed me the keys and I had to walk the back lot to find it because it wasn’t where they said it was parked. My other biggest pet peeve is that nobody greets you when you walk in! They all act so busy and can’t say hello, even at 7am. A lady at the cashiers desk even said “well this is the way we’ve done it since I’ve been here”...that doesn’t make it right! I want to add that Wayne was super polite, I only dealt with him when I checked my truck in. Devin the Sales Rep was the only one that made an attempt to help me out. He asked if I needed anything, and let me know that I can reach out to him if I needed to schedule anything in the future. More
Returning customer This was my second purchase at Bachman and my 1st with Mike. I found the car I wanted on their Chevy website. I contacted Mike(after following him on This was my second purchase at Bachman and my 1st with Mike. I found the car I wanted on their Chevy website. I contacted Mike(after following him on YouTube), met up with him at the dealership and a couple of hours later drove home in my new car. Mike made sure the car was cleaned and made sure I had everything I needed before I left. Whether I am buying a car or taking my car to the service center I have always had a good experience at Bachman. More
Always treats you right I've worked with Dan DaPonte for several years now at Bachman Chevrolet. Both him and Bachman have always treated me well. They will work with you and I've worked with Dan DaPonte for several years now at Bachman Chevrolet. Both him and Bachman have always treated me well. They will work with you and do what is needed to make you happy. 3 vehicles now through Dan and I'll keep coming back. More
Another pleasant experience Just a few months back I purchased a 2018 Expedition. When I made the decision to start looking for a Jeep, I reached out to Mike Davenport and he was Just a few months back I purchased a 2018 Expedition. When I made the decision to start looking for a Jeep, I reached out to Mike Davenport and he was able to help me all the way through the process! Mike is an exceptional salesman; always truthful and keeps his customers best interest in mind! More
Great buying experience After seeing Mike Davenport on YouTube and watching him on sales of vehicles I knew that he was the person we were looking for. My wife and I were loo After seeing Mike Davenport on YouTube and watching him on sales of vehicles I knew that he was the person we were looking for. My wife and I were looking for a 1500 Silverado LTZ 2019 year model. When I got to talk Mike we let him know the price range we wanted to be in. Just a note on this we live in Pike county Pennsylvania so all this was done sight unseen. I have bought many vehicles in my lifetime but this was the best experience ever. I will tell anyone that is looking for a new or used vehicle to give Mike Davenport a chance to show you that buying a vehicle at Bachman Chevrolet is best way to go. Our many heart felt thanks go to Mike Davenport on this. Donald and Lisa Ethredge. More
Love my new car! This is my second car Mike Davenport has sold to me. I will continue to go back to him! He's straight forward and honest! Mike's the man! This is my second car Mike Davenport has sold to me. I will continue to go back to him! He's straight forward and honest! Mike's the man! More
Best dealer! Mike Davenport and Bachman Auto Group are awesome! I will do business again with them! Mike went above and beyond to work with us when we are over 2 h Mike Davenport and Bachman Auto Group are awesome! I will do business again with them! Mike went above and beyond to work with us when we are over 2 hours away! More