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Bachman Chevrolet
Louisville, KY
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Service department is fantastic. I purchased our 2015 Chevy Traverse new at Bachman. All service , oil changes, etc always done there. Perfect in every way. I now have over 141,000 m I purchased our 2015 Chevy Traverse new at Bachman. All service , oil changes, etc always done there. Perfect in every way. I now have over 141,000 miles and our Traverse has been bulletproof. Highly recommended!!! More
Warning, Don’t use this dealership for service, They wouldn’t cover an engine issue under warranty even though truck was still covered by 5 year 100000 mile powertrain warranty. They wanted $500 to flas wouldn’t cover an engine issue under warranty even though truck was still covered by 5 year 100000 mile powertrain warranty. They wanted $500 to flash computer. More
DO NOT TAKE YOUR VEHICLE TO THIS SERVICE CENTER. I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler Collard, the service consultant, avoided calls and left early before we picked up the car. Susan Whelan, the service consultant who was there when we arrived, was rude and left the building without answering what happened. Tony Jefferies, the service consultant, was sitting there putting in his two cents and not helping. They lied and said the Wayne manager left for the day when he was there and came out at the last minute to try and figure out what happened. Wayne stated they would never let a vehicle leave their lot unsafe to drive. Well, you did. More
This service has the worst customer service. I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a jok I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a joke). They were going to look at it then call me and let me know what it was going to cost to fix. And this $185 diagnostic fee is a joke when they have fixed this problem in other vehicles. Worst dealership EVER in my opinion. More
Scheduled work was done on time and amount quoted. I won't go anywhere else but Bachman. I won't go anywhere else but Bachman. More
Had problem with my battery. I drop off my car when the service was just closing. They wrote up the repair. They called my before noon and said my car was finished. I have u I drop off my car when the service was just closing. They wrote up the repair. They called my before noon and said my car was finished. I have used there service and every time they repaired and I got my car the next day. More
Harry Anthony was great. Easy to work with and very helpful. The dealership was ok but they were tough on my trade. Definitely undervalued my trade. They were 1500 to 3000 of Easy to work with and very helpful. The dealership was ok but they were tough on my trade. Definitely undervalued my trade. They were 1500 to 3000 off the other 6 places I had it appraised. They had the truck I wanted so it is what it is. More