Bachman Chevrolet
Louisville, KY
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DO NOT TAKE YOUR VEHICLE TO THIS SERVICE CENTER. I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler I took our 2016 Chevy Malibu for an engine gasket repair with a minimum oil leak, and to have a massive oil leak, I needed a whole new engine. Tyler Collard, the service consultant, avoided calls and left early before we picked up the car. Susan Whelan, the service consultant who was there when we arrived, was rude and left the building without answering what happened. Tony Jefferies, the service consultant, was sitting there putting in his two cents and not helping. They lied and said the Wayne manager left for the day when he was there and came out at the last minute to try and figure out what happened. Wayne stated they would never let a vehicle leave their lot unsafe to drive. Well, you did. More
Bachman Chevrolet View all Bachman Chevrolet 4.6 (3.6K) Chevrolet de Chevrolet View all Bachman Chevrolet 4.6 (3.6K) Chevrolet dealer in Jeffersontown, KentuckyOpen OVERVIEW VEHICLES REVIEWS PHOTOS BY OWNER ABOUT Reviews from the web Facebook 4.1/5 251 votes DealerRater 4.4/5 793 reviews Google review summary 5 4 3 2 1 4.6 (3,610) Reviews All videos213 silver31 educational27 car salesman27 +6 Sort by Most relevant Newest Highest Lowest Donte Johnson Local Guide·38 reviews Unfortunately, I had a horrendous experience today when picking up my vehicle and not even sure all work was completed as requested even after leaving my Tahoe there since 9:15am Tuesday July 23rd (two days). I arrived well before service … More Bachman Chevrolet (Owner) 6 months ago Thank you, Donte! We appreciate your kind words and are happy to hear that Conrad and our staff provided excellent service. We look forward to taking care of any future service issues you may have. 임다희 Local Guide·19 reviews·26 photos a month ago Harry was friendly and had good business manners. In particular, He gave us trust through a professional and systematic process and suggested a reasonable car price for the conditions we wanted. If you are looking for a car, I highly recommend Harry here at the Chevrolet store. Photo 1 in review by 임다희 Photo 2 in review by 임다희 Bachman Chevrolet (Owner) a month ago Thank you for your kind words! We appreciate your recommendation and are glad you had a positive experience with Harry. Jorge Lugo 1 review·3 photos 2 months ago Bachman Chevrolet has a great team that is why I like to visit them for my vehicle purchases. Joaquín Luna is a great person, he is always there to help me with what I need. It is already the second vehicle I have bought with him and my … More Photo 1 in review by Jorge Lugo Photo 2 in review by Jorge Lugo Photo 3 in review by Jorge Lugo Bachman Chevrolet (Owner) 2 months ago Thank you for being a loyal customer, Jorge! We appreciate your kind words about Joaquín and our team. Looking forward to assisting you with your future vehicle purchases. Andrea Campbell 1 review a week ago NEW I came in to see John Tandy a few weeks ago on a Saturday to test drive a few vehicles. Just to start the process of buying a new car. John was absolutely the BEST!! Before I left for the day, which was closing time lol, I had a contract … More Bachman Chevrolet (Owner) 2 days ago Thank you for sharing your experience, Andrea! We're so glad to hear that John provided you with exceptional service and helped you find the perfect car that met your needs. We appreciate your kind words and for choosing Bachman Chevrolet! Donte Johnson Local Guide·38 reviews Unfortunately, I had a horrendous experience today when picking up my vehicle and not even sure all work was completed as requested even after leaving my Tahoe there since 9:15am Tuesday July 23rd (two days). I arrived well before service dept opened today(7:30am) and got the run around for nearly an hour before my truck was pulled up for me to leave at 8:15am even after continually checking in with the cashier and service members that I needed to be at work at 8:30am. So disappointed. I feel unappreciated as a Bachman fan that I'll likely spend my money elsewhere instead of taking the chance on having to complain about this again. Apparently "Bachman is indifferent" as what I asked to be done with my vehicle was not complete and will have to get it checked out elsewhere. Was told here's your truck, take it for your trouble today. No report/inspection, garage opener not programmed, not washed, unsure of oil change, rotation or mileage service being completed. Would love to have a higher up person know what could be different for other customers not to have a similar experience. More
This service has the worst customer service. I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a jok I will never go back and will not recommend this place to anyone else. My Blazer has been there for 6.5 hours since my 7:30 appt time (which is a joke). They were going to look at it then call me and let me know what it was going to cost to fix. And this $185 diagnostic fee is a joke when they have fixed this problem in other vehicles. Worst dealership EVER in my opinion. More
Scheduled work was done on time and amount quoted. I won't go anywhere else but Bachman. I won't go anywhere else but Bachman. More
Had problem with my battery. I drop off my car when the service was just closing. They wrote up the repair. They called my before noon and said my car was finished. I have u I drop off my car when the service was just closing. They wrote up the repair. They called my before noon and said my car was finished. I have used there service and every time they repaired and I got my car the next day. More
Harry Anthony was great. Easy to work with and very helpful. The dealership was ok but they were tough on my trade. Definitely undervalued my trade. They were 1500 to 3000 of Easy to work with and very helpful. The dealership was ok but they were tough on my trade. Definitely undervalued my trade. They were 1500 to 3000 off the other 6 places I had it appraised. They had the truck I wanted so it is what it is. More
The salesmanlied to me several times. They had 2 of the same trucks on the lot but was not willing to get the 2nd one until I was going to leave. He laughed in my face. I asked for severa They had 2 of the same trucks on the lot but was not willing to get the 2nd one until I was going to leave. He laughed in my face. I asked for several things and he just kept saying they couldn't do that. More
I had come across a particular Chevrolet Corvette that had peaked my interest from this dealership, online. Doug Bowman was assigned as my sales representative when I had inquired about it. He was courteo had peaked my interest from this dealership, online. Doug Bowman was assigned as my sales representative when I had inquired about it. He was courteous, professional, and very helpful with providing information about the history and the overall condition of the vehicle. Doug answered all of my questions prior to my arrival to the dealership so I knew exactly what to expect on the day that I flew into town. The purchasing experience was seamless and straightforward. The Corvette has been an excellent addition to my vehicle collection. I highly recommend Bachman Chevrolet and Doug Bowman! More