BMW of York

This is the second 5 series I have purchased from Apple BMW of York. The service department has always been helpful and a pleasure to work with. Bob (Hildebrand) in sales is knowledgeable, professional, an BMW of York. The service department has always been helpful and a pleasure to work with. Bob (Hildebrand) in sales is knowledgeable, professional, and I would recommend Bob and Apple BMW of York when purchasing a new car. More

We had a great experience at Apple BMW that started with Melissa since we saw the car online initially. Her emails were positive, helpful, and informative. She was quick to answer our questions. She refe Melissa since we saw the car online initially. Her emails were positive, helpful, and informative. She was quick to answer our questions. She referred us to Bob Hildebrand who was also quick with responses and very up front about the deal he was able to offer. Bob was knowledgable about our car of choice and accommodative in allowing my husband and me to take a test drive. He provided a friendly car buying experience free of the pressure and haggling that has been typical of our car buying experiences thus far. It was a very positive experience. I look forward to having our car serviced at Apple! More

Bob Hildebrand was excellent to work with. He gives you a feeling that he is very honest. When making a purchase of this magnitude honesty is very important. Bob was also extremely patient and responsive to feeling that he is very honest. When making a purchase of this magnitude honesty is very important. Bob was also extremely patient and responsive to us in every way. Apple BMW was not the first BMW dealer that we visited but Bob and Jerry Marquardt did everything possible to accommodate our trade without irritating us with low-ball offers and stories. In other words they were very professional. By the way the trade-in never happened since we sold the car to our daughter. For future purchases we will give Apple BMW every opportunity to make another sale. More

Chris was an excellent salesperson! I found him to be friendly, professional and easily approachable with any and all concerns regarding my purchase! I would recommend him to anyone and will look forward friendly, professional and easily approachable with any and all concerns regarding my purchase! I would recommend him to anyone and will look forward to any future business I may have with him! More

When I came in to apple BMW my credit was not that good an Chris did every thing he could to help me out an I no it took up alot of his time but he didn't give up he got me a car that I like very much and an Chris did every thing he could to help me out an I no it took up alot of his time but he didn't give up he got me a car that I like very much and I'm very happy with also every one there was very nice so thanks to everyone Jenny Rahley More

Everyone was friendly and very helpful in finding me the appropriate vehicle for trade with a car they knew I loved and would need something satisfactory so I wouldn't regret the trade. Handled with except appropriate vehicle for trade with a car they knew I loved and would need something satisfactory so I wouldn't regret the trade. Handled with exceptional customer services always by the manager, Chris Arabio and mellissa! More

It took a long time to get the car because I am a first time buyer. But when I go it I was happy to have it. time buyer. But when I go it I was happy to have it. More

Chris did a great job, promptly answered all my questions no matter how minor. He did a great job. I have recommended him to others! no matter how minor. He did a great job. I have recommended him to others! More

Our overall experience at Apple BMW was exceptional. Everyone with whom we dealt, but especially Chris Arabio, were courteous, knowledgeable, and professional. The staff made you WANT to buy a new BMW f Everyone with whom we dealt, but especially Chris Arabio, were courteous, knowledgeable, and professional. The staff made you WANT to buy a new BMW from them-but there were no high pressure sales tactics. We were especially impressed with the level of service and attention AFTER the sale. Mr. Arabio made certain that we understood and were able to enjoy the many features of the BMW which we had bought (which was no easy feat, considering that neither my husband nor I are particularly technologically astute. However, he truly wanted us to be comfortable with the technology and the benefits it brings). We left Apple BMW feeling as though Apple not only wants our business, but it wants to establish a long term business relationship, that is mutually beneficial. More

The total car buying experience was professional and informative, completely without the pretense and gamesmanship of other dealerships. Melissa Maranto quickly responded to my emails with information informative, completely without the pretense and gamesmanship of other dealerships. Melissa Maranto quickly responded to my emails with information and pricing on the vehicles that I was interested in, unlike some other dealerships which were closer to home...I drove 90 miles to get this car in large part because she was engaged in the process of information sharing from the first contact. When I decided to visit the dealership to view the vehicles I had interest in, Melissa set up an appointment for me where I was met by Bob Hildebrand at the door, promptly at my scheduled time, ready to show me the two cars I had come in to see. Bob patiently answered all of my questions, explained each car thoroughly and within 45 minutes, I had made the decision to purchase a vehicle. Start to finish, the whole car buying experience was simple, well explained from options to financing and, in between all the necessary business, Bob and Melissa took turns engaging us in friendly conversation. Even knowing that I would likely never return to the dealership for service because of my distance to home, Bob still took the time to show me around their facility and introduce me to the folks in the various departments. If you want to buy a car in a comfortable, friendly atmosphere...this is your place. More