BMW of Wilmington

Just bought a BMW from them and it was the easiest car buying experience I’ve ever had! Rob Stevens knows his stuff and didn’t put any pressure on me. Let me make up my mind on my own and answered all my buying experience I’ve ever had! Rob Stevens knows his stuff and didn’t put any pressure on me. Let me make up my mind on my own and answered all my questions! Very happy with the car! Definitely recommend using him if you’re looking! Not to mention it was raining and nobody came out side at the other dealers! More

Worst service dept I’ve ever dealt with. Five hours and $450.00 later and NOTHING done to fix my car. Do NOT recommend! Five hours and $450.00 later and NOTHING done to fix my car. Do NOT recommend! More

Alan was a pleasure to work with along with Mike (f&i) and Chelsea (genius). I purchased a used BMW in 2020 now ordered a new one with all the specs I wanted. Will be back again! and Chelsea (genius). I purchased a used BMW in 2020 now ordered a new one with all the specs I wanted. Will be back again! More

Great service dept, sales persons helpful and not pushy, great place to purchase bmw, will return great place to purchase bmw, will return More

Roman was a delight to work with. He greeted me promptly upon my arrival and had the car I required about ready for me to look at and test drive. He answered all of my questions knowl He greeted me promptly upon my arrival and had the car I required about ready for me to look at and test drive. He answered all of my questions knowledgeable. The process of buying a car went swiftly without any problems. Roman made my car buying experience a pleasure. More

Gareth is awesome to work with and goes above and beyond to ensure you get what you want and are satisfied with your purchase. He's not just interested in the initial sell, he's also there to support you af to ensure you get what you want and are satisfied with your purchase. He's not just interested in the initial sell, he's also there to support you afterwards. Would recommend Gareth to anyone looking for a Vehicle. More

Gareth was excellent and helped me buy my first brand new BMW! He kept constant contact with me and went above and beyond to make the experience convenient to my schedule and easy. I’m in love with my 4 seri BMW! He kept constant contact with me and went above and beyond to make the experience convenient to my schedule and easy. I’m in love with my 4 series coupe! More

Gareth Jesuna , salesman for bmw of Wilmington, NC, is the most professional, supportive, and caring person. I would recommend anyone to get the great experience with him. Also the dealership is the be the most professional, supportive, and caring person. I would recommend anyone to get the great experience with him. Also the dealership is the best Wilmington has to offer!! More

STELLAR car buying experience! !! Was introduced to Ty from a friend of mine, and from the get go he was EXTREMELY friendly and helpful in ordering my X7. During the process he upd !! Was introduced to Ty from a friend of mine, and from the get go he was EXTREMELY friendly and helpful in ordering my X7. During the process he updated me during my build, showed me MYGarage for additional tracking. When the car arrived he asked if I needed tint and ceramic coating as they detailed it. I am a 2 hour drive from the dealership and I detest paperwork and waiting all day at a dealership to get my new car. They had me do my credit app prior and all needed paperwork was sent in prior. So when I went to pick up the car, I met Alan, my client advisor (who is AMAZING). I waited about 10 min on a busy Saturday, the last day of the month, signed my paperwork in the finance office (NO heavy handed sales pitches to by extras, btw, which I appreciated), that took about 10 min, then they showed me the features of the car and customized the programming of the car (synced my phone, walked me through the new iDrive 8 (new to me), and lots of other screens and details that helped me to be able to drive off without me having to fidget with anything).... all in all the ENTIRE process took less than ONE HOUR!!!! NEVER have I gotten a brand new car and driven off the lot that fast... EVER!! HANDS DOWN the BEST experience I have EVER had at a dealership.. even BMWs and I have owed 8 in the past. Ty, Alan and team... ROCK STARS!! THANK YOU guys for an absolutely exceptional experience!!! More