BMW of Wilmington

Tom Dolan was very professional and exemplary Staff were very professional and friendly. BMW Iand Tom are a 15 star. Rating. Staff were very professional and friendly. BMW Iand Tom are a 15 star. Rating. More

I just bought my second car from John McDougald. He is patient, knowledgeable, and quickly identifies the needs of his clients. For example, I was torn between two models, preferring the smaller mod He is patient, knowledgeable, and quickly identifies the needs of his clients. For example, I was torn between two models, preferring the smaller model, but at the store sitting and test driving the larger model. I didn’t buy the larger car, but John knew I wanted to buy a car. He ordered the exact car in the smaller model. Today, one day after the car arrived, I drove off the lot a happy ongoing BMW owner. Now, about those BMW Geniuses. Mostly young with huge amounts of tech savvy. Today, I worked with Corey. He walked me through every detail on effectively using the car. He also connected the garage codes. From start to finish and every “drop in” I know will come I know Corey and all the Geniuses will be there guiding the way. Finally, when you enter the BMW store everyone from sales, genius, service and finance, greet you with a smile and banter that brightens your day. Yes, I would absolutely recommend BMW Wilmington. And if you see a cool new color (Brooklyn Grey) around town stop and say hello you just might meet a new friend around the ILM. More

We purchased our 4th vehicle with BMW of Wilmington. We designed and built a 2023 X5 M50i with the help of our salesman Roman Guevara. They estimated 4-6 months to take ownership of vehicle and it came We designed and built a 2023 X5 M50i with the help of our salesman Roman Guevara. They estimated 4-6 months to take ownership of vehicle and it came way earlier than we expected. Roman texted us pics of the car as it came off the truck. We were driving it by the afternoon. On a Saturday no less. Once again, Roman and the team came through for us….above and beyond as usual. We love the car but enjoyed the experience more….honestly we really enjoyed the whole process. Thank you to everyone at Baker We are customers for life. Thank you again to Roman for respecting our wishes and granting all of them. More

Roman was so professional and patient with my husband and I. He was gave us time to make our decision and was not pushy. Roman was very well versed in regards to each car we looked at. It was a seamless proc I. He was gave us time to make our decision and was not pushy. Roman was very well versed in regards to each car we looked at. It was a seamless process and Mark and I would go back to Roman for another car for sure ! More

Highly recommend BMW if Wilmington. I drove two hours to this dealership because I was so impressed with the first point of contact. I wanted a BMW 430i convertible which not many were I drove two hours to this dealership because I was so impressed with the first point of contact. I wanted a BMW 430i convertible which not many were in stock. This was in production and Roman was very accommodating. He kept me informed of the entire process and even showed me how to track the production and trip from Germany. Once the car came in I sat with Roman and Chris. They were not pushy at all and were very thorough in answering my questions. This was an extremely seamless and pleasant transaction and they didn’t increase the price over MSRP despite the demand. Once I got the car I sat with the BMW genius Andres who made it very fun to learn about that car. I can’t recommend this dealership enough. I love my car!! More

Joey, Tom and Corey were amazing to work with. They made my experience personal and outstanding. I won’t go anywhere else to purchase a car. They made my experience personal and outstanding. I won’t go anywhere else to purchase a car. More

I have been servicing my cars with Wilmington BMW for years, but just had my first buying experience with the a few weeks ago. Gareth was my salesman and he did great job! There was good communication a years, but just had my first buying experience with the a few weeks ago. Gareth was my salesman and he did great job! There was good communication and he wasn't pushy. He is a tru BMW enthusiast and has followed up a few times to see how I am enjoying my M340i! Same comments regarding the finance team, they found me the financing I want and didn't push hard on any add-ons! Overall, a great experience! More

Professional, customer focused , attention to detail , a pleasure to work with , Garett Jesina , our salesman was knowledgeable and made sure we were comfortable with our purchase decision. pleasure to work with , Garett Jesina , our salesman was knowledgeable and made sure we were comfortable with our purchase decision. More

Very professional to work with. Gave me enough information that I needed to help with my decision to purchase. Gave me enough information that I needed to help with my decision to purchase. More

Dealership was very clean and addressed our needs. Our first visit to this dealership. Roman was our Sales Representative and was most helpful and answered our questions. Not pushy at all. Very pa Our first visit to this dealership. Roman was our Sales Representative and was most helpful and answered our questions. Not pushy at all. Very patient with us as we did not know we were actually going to purchase the vehicle that very day!!! More