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1,966 Reviews of BMW of Westlake - Service Center
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March 14, 2020
excellent Even cleaned the interior of my car during recall work! Excellent video showing the results of the free inspection. Very nice report provided in add Even cleaned the interior of my car during recall work! Excellent video showing the results of the free inspection. Very nice report provided in addition. More
by CAMERONC0
Verified CustomerEmployees Worked With
Cassie Thadeus
March 08, 2020
Didn’t visit this location but did visit Middleburg I leased my bmw there but only go to west lake when absolutely necessary. I did not visit recently but went to Middleburg location which I like a lot. I leased my bmw there but only go to west lake when absolutely necessary. I did not visit recently but went to Middleburg location which I like a lot. Cannot wait to turn my lease in, I’ll never have a bmw again More
by ADRIANNDUMARS
Employees Worked With
None
March 06, 2020
Long Time Returning Customer Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we Consistently good performance. We have been purchasing and servicing our vehicles for more than 10 years from them. I've lost track, but I think we have leased or purchased approximately 9 vehicles from this organization. More
by GAStrongsville
Employees Worked With
Other Employees :
Fred Palmer, Cassie Thadeus, Jim Strunk, Christian Gufreda
March 02, 2020
Change engine oil and a small maintenance The service was very good. Job well done for fixing my car. People are friendly and professional. Building is clean and well maintain. I'll return soo The service was very good. Job well done for fixing my car. People are friendly and professional. Building is clean and well maintain. I'll return soon. More
by PAULICA5
Employees Worked With
Christian Gufreda
March 02, 2020
Inspection for damage on car I had to come in for an inspection on dmage for my car, everyone was very friendly and helpful. Thank you for the assistance and pleasant experience! I had to come in for an inspection on dmage for my car, everyone was very friendly and helpful. Thank you for the assistance and pleasant experience! More
by TIM.DANTIN
March 02, 2020
The service was fantastic, the staff are friendly and helpful The costs are to the roof, BMW issues The loaner car is very helpful Keep up the good service helpful The costs are to the roof, BMW issues The loaner car is very helpful Keep up the good service More
by HHOMAEE
Employees Worked With
Cassie Thadeus
February 27, 2020
We always receive great service at BMW Middleburg. The service staff is very accommodating and knowledgeable. I appreciate their friendliness and their professionalism. Thank you. service staff is very accommodating and knowledgeable. I appreciate their friendliness and their professionalism. Thank you. More
by PTURCHYN
Employees Worked With
Cassie Thadeus, Christian Gufreda
February 15, 2020
Quick Service I needed a quick oil change prior to an out of town trip and these guys were able to get it done. Met my need. I needed a quick oil change prior to an out of town trip and these guys were able to get it done. Met my need. More
by TRASH10
Employees Worked With
Cassie Thadeus
February 13, 2020
Good service Each time, I have came to the Middleburg Heights BMW center. I have been well respected from the staff. The BMW customer center is always clean and t Each time, I have came to the Middleburg Heights BMW center. I have been well respected from the staff. The BMW customer center is always clean and tidy. More
by E_NADINE1058
Employees Worked With
Cassie Thadeus, Christian Gufreda
February 04, 2020
Always a great experience! From the moment you arrive you are treated to a great customer experience by a team that goes out of their way to make sure you are satisfied. From the moment you arrive you are treated to a great customer experience by a team that goes out of their way to make sure you are satisfied. More
by MATTMRAK121
Employees Worked With
Travis Conner, Christian Gufreda
