BMW of Westlake - Service Center

Great! Your Middleburg Heights store is always friendly, knowledgeable and timely. Always have a great experience there. Cassie is the best! Thanks for doing a wonderful job! knowledgeable and timely. Always have a great experience there. Cassie is the best! Thanks for doing a wonderful job! More

Always great service! We bring it in every fall to get ready for winter storage. You always take exceptional care of our Z4! Thanks again! ready for winter storage. You always take exceptional care of our Z4! Thanks again! More

$220 bucks to diagnose my transmission. Expert assessment "new transmission based on smell of fluid" 10k. cost . assessment involved checking OBD2 code and smelling fluid. "new transmission based on smell of fluid" 10k. cost . assessment involved checking OBD2 code and smelling fluid. More

Following some online issues with making the appointment. Cassie and Jeff were very supportive with getting me in doing their best to make it a good experience. Will call directly in the future. Cassie and Jeff were very supportive with getting me in doing their best to make it a good experience. Will call directly in the future. More

On a very stressful day, I had a flat tire on the On a very stressful day, I had a flat tire on the interstate. I was towed here shortly before closing and they graciously checked my tire and seeing On a very stressful day, I had a flat tire on the interstate. I was towed here shortly before closing and they graciously checked my tire and seeing it was not salvageable installed two new rear tires for me. Though Service closed at 5 o’clock they stayed till 5:30 and I was able to get back to the hospital where my husband was critically ill. More

Christian always takes care of all my needs, he always takes time to explain the problems and solutions to any issues that I may be having with my vehicle. I have an older model BMW 335i and want to be takes time to explain the problems and solutions to any issues that I may be having with my vehicle. I have an older model BMW 335i and want to be driving for many more years. More

I received excellent service, care and professional from BMW of Middleberg Hts. Christian was pleasant, professional and everything was taken care of. I’ll bring my car back! BMW of Middleberg Hts. Christian was pleasant, professional and everything was taken care of. I’ll bring my car back! More

Disappointed. Receive a call with amount for repairs. Upon pick up get hit with another 30 is miscellaneous fees for use of rags or other items they can’t code. The wiring kit is around 40 bucks. Your Upon pick up get hit with another 30 is miscellaneous fees for use of rags or other items they can’t code. The wiring kit is around 40 bucks. Your 260 is labor wasn’t enough to cover the use of rags or other misc garage items?? More

My husband always took care of my car service, his recent passing from covid virus left me to reach out for assistance on my SUV Beginning with the first call I made to Middleburg BMW from the receptionist passing from covid virus left me to reach out for assistance on my SUV Beginning with the first call I made to Middleburg BMW from the receptionist to . Christian who handled my service evaluation and coordination I could not have been happier. Thank you for great service. Diann More

The team did a great job. The work was quick and done well. Cassie was also super as always. She was great in helping me understand what I really needed to have done and why. She also alway has a grea well. Cassie was also super as always. She was great in helping me understand what I really needed to have done and why. She also alway has a great attitude. I really enjoy working with her. More