BMW of Westlake - Service Center

Excellent service diagnostics and quality. Jim Strunk is my trusted advisor when it comes to managing my BMW 330i. He has consistently delivered on BMWs promise of responsiveness and quality throughout the my trusted advisor when it comes to managing my BMW 330i. He has consistently delivered on BMWs promise of responsiveness and quality throughout the 10+ years I've been coming to this service center. More

Wonderful service. We asked to add a trailer hitch to our 2020 X5. The crew did a great job and we are very pleased with the result. our 2020 X5. The crew did a great job and we are very pleased with the result. More

Great and super friendly service. While waiting, they provided updates on the time and work. The paperwork was done ahead of time so I could leave as soon the car was serviced. Recommended! provided updates on the time and work. The paperwork was done ahead of time so I could leave as soon the car was serviced. Recommended! More

Brittaney did a great job to resolve my issue with BMW assist. She kept me up to date on the progress to fix my car until it was delivered. Greatly appreciated. assist. She kept me up to date on the progress to fix my car until it was delivered. Greatly appreciated. More

Typical experience. Great from the moment walking in to leaving with the car later that day. Nate was great and couldn’t have asked for anything better. leaving with the car later that day. Nate was great and couldn’t have asked for anything better. More

Brittney is always very accommodating and kind. She also gets back to me regarding any questions, issues and updates in a timely manner. Thanks Brittney gets back to me regarding any questions, issues and updates in a timely manner. Thanks Brittney More

Great Service. Took my vehicle in for service and detail. Only issue is they did not clean my convertibles rear window. But all in all excellent service and employees were fantastic. Only issue is they did not clean my convertibles rear window. But all in all excellent service and employees were fantastic. More

My service representative was superb and the dealership is great. I drive approximately 100 miles to use this dealership. It all started with a wonderful sales person and has continued. is great. I drive approximately 100 miles to use this dealership. It all started with a wonderful sales person and has continued. More

Service was great- very knowledgeable and accommodating. I appreciate the level of expertise and explanation during the process. Thanks so much for your help on this matter. I appreciate the level of expertise and explanation during the process. Thanks so much for your help on this matter. More

Great service! Easy scheduling and everything was done as promised. Great job of providing frequent updates. Would definitely return for service in the future. Thank you. as promised. Great job of providing frequent updates. Would definitely return for service in the future. Thank you. More