BMW of Westlake - Service Center

Good overall xperience. Dealer got me in quickly. Appt ran about 1 hr longer than estimated. The quote on brakes was double other service centers. ran about 1 hr longer than estimated. The quote on brakes was double other service centers. More

Thanks to BMW and the professional service provided. Christian is always there to provide professional help. Any questions I have asked were addressed and answered in a timely matter. Christian is always there to provide professional help. Any questions I have asked were addressed and answered in a timely matter. More

Great place to get your car serviced. Got me in quick and a loaner to go about my day. Car was done a few hours later. Great place that cares about their customers! and a loaner to go about my day. Car was done a few hours later. Great place that cares about their customers! More

BMW of Middleburg Heights did a great job, as always. Cassie is a pleasure to work with and the entire team made the drop off and pick up processes simple and efficient. Cassie is a pleasure to work with and the entire team made the drop off and pick up processes simple and efficient. More

Cassie has always been the best advisor she’s know her stuff and is quick! Great personality. Always enjoy seeing her and feel very confident with her recommendations. stuff and is quick! Great personality. Always enjoy seeing her and feel very confident with her recommendations. More

Friendly helpful staff. I was well informed every step of the way. It was an easy and enjoyable experience. I will continue to use them for all my BMW needs. the way. It was an easy and enjoyable experience. I will continue to use them for all my BMW needs. More

Amazing place I will definitely come back again the work I need done got completed in a very timely manner the people here are awesome 5 stars I need done got completed in a very timely manner the people here are awesome 5 stars More

BMW of Middleburg Heights is second to NONE in service. I couldn’t imagine taking my car anywhere else for service! Customer for life here! I couldn’t imagine taking my car anywhere else for service! Customer for life here! More

I have no idea of where Westlake but I went to the Middleburg Dealer in Ohio. It was not good. I towed the car there, paid for that and was charged $200.00 while nothing was done to the truck. The l Middleburg Dealer in Ohio. It was not good. I towed the car there, paid for that and was charged $200.00 while nothing was done to the truck. The lady that I spoke to was extremely rude and made it clear to me that I was going to pay whatever they wanted or I wouldn't get my truck back. Unbelievable More

Very nice dealership, fast and friendly top notch . Never had to come back for the same service it was always done right the first time. Thank you James had to come back for the same service it was always done right the first time. Thank you James More