BMW of Westlake - Service Center

Knew we were there for a battery recall. Took care of the situation in one hour. Prompt reliable service. Appointment was easy and at my convenience. situation in one hour. Prompt reliable service. Appointment was easy and at my convenience. More

Service was wonderful and with a smile. My service was Service was wonderful and with a smile. My service was maintenance and then there was an issue identified which required a ride with the technicia Service was wonderful and with a smile. My service was maintenance and then there was an issue identified which required a ride with the technician. More

First time BMW owner. I was naturally concerned about the costs of service for the one owner car that I purchased elsewhere. Jim in the service department made the concerns about costs dissipate, and it was costs of service for the one owner car that I purchased elsewhere. Jim in the service department made the concerns about costs dissipate, and it was easy. No upselling and no nonsense. Thank you Jim! More

Jim in service is an asset to your dealership. The rest of this comment is just to get to 25 words which I think is just silly. of this comment is just to get to 25 words which I think is just silly. More

After owning a few cars from a few different dealerships, I can say that BMW Westlake is by far the best experience. From my first experience on the lot browsing cars, to the ease in paperwork, and the frie I can say that BMW Westlake is by far the best experience. From my first experience on the lot browsing cars, to the ease in paperwork, and the friendly helpfulness of the staff, everything has been excellent. I look forward to continuing my business with them. More

I am a busy person I knew my car needed a oil change when the girl called to get the oil change appointment made that help me out a lot. When I got my car back it was wet, when the car dried i when the girl called to get the oil change appointment made that help me out a lot. When I got my car back it was wet, when the car dried it had white dots all over it it looked bad More

Great service every visit! Brittany and Jim were very courteous and followed up on the work that was requested. Loaner car is always a big plus courteous and followed up on the work that was requested. Loaner car is always a big plus More

Good interaction with service advisors. Nice, clean and open waiting area. Pleasant experience overall. The rest of this is to fill the strange requirement of 25 words minimum. open waiting area. Pleasant experience overall. The rest of this is to fill the strange requirement of 25 words minimum. More

I was very satisfied with the service performed and impressed by the clean waiting area but wish that there were more reading materials to pass the time. impressed by the clean waiting area but wish that there were more reading materials to pass the time. More

Nate was great made sure I was taken care of and I was in and out with a wash thanks for the great feeling best experience and out with a wash thanks for the great feeling best experience More