BMW of Westlake - Service Center

Everyone is receptive and attentive to the needs that I had. They answered all questions clearly and carefully and asked if I had any further ones. The car was clean and ready when they were finished. Grea had. They answered all questions clearly and carefully and asked if I had any further ones. The car was clean and ready when they were finished. Great service! More

Another phenomenal experience with BMW of Westlake. I had a regular service performed and a couple of small items regarding the digital interface and some road noise addressed. Scheduling was fast and easy. a regular service performed and a couple of small items regarding the digital interface and some road noise addressed. Scheduling was fast and easy. The day of service was handled professionally and with exceptional communication by Brittaney who really went above and beyond and far exceeded my expectations. More

Talked to Jimmy our sales men.Told him how much we enjoyed the X5.Service was a Great as always.will be back for 20000 Mile service enjoyed the X5.Service was a Great as always.will be back for 20000 Mile service More

Love the service department at BMW of Westlake! Brittaney is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provide is always accommodating with scheduling and makes service as painless as possible. The service techs (Charlie) is extremely knowledgeable and provides detailed explanations of problems. Wouldn’t go anywhere else! More

Expeditious. Brittany saved us money with the $199 deal for 3 oil changes instead of two. Flanders, Flanders,Flanders. Wise up! Don’t aggravate your customers! for 3 oil changes instead of two. Flanders, Flanders,Flanders. Wise up! Don’t aggravate your customers! More

Great, fast service. Fair pricing. Was also told that I did not need a service that I expected to order. Will definitely be back when needed. did not need a service that I expected to order. Will definitely be back when needed. More

Brittaney was very helpful and very pleasant, she did an excellent job. I was very pleased the service completed and the car wash! I love my BMW! excellent job. I was very pleased the service completed and the car wash! I love my BMW! More

Long delay in getting spare partsGreat service by NateI Long delay in getting spare parts Great service by Nate I got to try 2 different BMW vehicles Easily accessible Other dealers give better deals Long delay in getting spare parts Great service by Nate I got to try 2 different BMW vehicles Easily accessible Other dealers give better deals More

Awesome customer service, workmanship and attention to detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which detail. I dealt with Brittany on three different occasions and she was phenomenal each time. She saved me a good deal of money on my last visit which I greatly appreciated her talking to manager about it for me. Overall 5 stars all the way around. Great service team!! More

Great service - never fails in their promise! Love coming back here for my vehicle's needs though it's on other side of town for me. Thank you! back here for my vehicle's needs though it's on other side of town for me. Thank you! More