BMW of Westlake

This year I leased my 4th car in 7 years from Ganley BMW. I always deal with Jerry Mancini because there is never any uncomfortable price haggling or pressure like with other dealers. You know the deal up-fr I always deal with Jerry Mancini because there is never any uncomfortable price haggling or pressure like with other dealers. You know the deal up-front and there are never any unexpected surprises. The cars, the service and Jerry Mancini are always awesome. I can't imagine I would ever shop for a car anywhere else. Jim L. More

My sales rep was extremly professional, explained in great detail vehicle features, etc... I had an overall good customer experience, for the most part my needs/expectations were met, other than value great detail vehicle features, etc... I had an overall good customer experience, for the most part my needs/expectations were met, other than value of my trade-in. More

My wife and I had a great experience at Genley BMW. Dirk, Mike and Frank are excellent salesman! They are very knowledgeable, friendly and helpful. Especially we were so impressed by Dirk’s service. He was Mike and Frank are excellent salesman! They are very knowledgeable, friendly and helpful. Especially we were so impressed by Dirk’s service. He was very patiently to explain every feature of the X3 to us and helped us to transfer car insurance and plate from our old car to the new BMW. Mike helped us to make right decision for buying the BMW tire and wheel protection plan. Frank gave us a pretty fair price. Overall, our experience was very positive with Genley BMW. We would highly recommend this dealership to anyone who is looking for buying a BMW! More

This is my third vehicle I purchased from Jerry Mancini from Ganley BMW. Whenever i stop by he always finds time to talk with me and remembers my name and things about me. He is very personable and upfront from Ganley BMW. Whenever i stop by he always finds time to talk with me and remembers my name and things about me. He is very personable and upfront with you about costs and the history of the vehicle. When you are spending a large amount of money on car, you want the person behind the desk to be honest and open to your questions and willing to give the best deal available. I have chosen Ganley BMW as my preferred dealership because of Jerry and the people that he works with. Robin Gagnow More

This was my first BMW experience/purchase, and Tom was professional, clear and responsive to all my requests. Test drive and car inspection went smoothly, and we were able to come to a financial agreement professional, clear and responsive to all my requests. Test drive and car inspection went smoothly, and we were able to come to a financial agreement without pressure. Friendly and professional. Additionally, Tom and Fred kept their word on all the details. Overall, this experience was exceptional and I highly recommend Tom and the Ganley Team. More

I locagted a car on an internet search which matched my goals - used, certified and low mileage. I sent an e-mail describing my interest and also describing a need to trade in a used Porsche Boxter S. I goals - used, certified and low mileage. I sent an e-mail describing my interest and also describing a need to trade in a used Porsche Boxter S. I received a prompt response and the initial trade value offer was what I considered a valid offer. We negotiated a little more trade value and based on the condtion and features offered on the used BMW I agreed to make the purchase. I am a resident of Michigan so I had to drive the traded car to the dealership and finish the purchase. When I arrived and reviewed the car it was exactly as offered and two people were made happy - Ganley because they sold a car and me because I found the car I wanted in the condition I needed. More

Just received my fifth BMW in 15 years. I have worked with 3 dealerships and have just had my best experiance with Mr. Steffen. He is a true professional, with excellent customer service skills. He made with 3 dealerships and have just had my best experiance with Mr. Steffen. He is a true professional, with excellent customer service skills. He made this last transaction smooth and seamless. More

If I were able to give a higher rating the 5(great)I surely would. By far the best experience I have ever had purchasing a vehicle. Highly unlikely that I would EVER go anywhere else for my needs based surely would. By far the best experience I have ever had purchasing a vehicle. Highly unlikely that I would EVER go anywhere else for my needs based on this experience. Tom was very knowledgeable and made the whole experience easy and stress-free. More

Working with Frank Steffen and his team (Jay Traner & Mike Hall) has always been a pleasure when it comes to purchasing a car! They are extremely patient and provide you with all the information you nee Mike Hall) has always been a pleasure when it comes to purchasing a car! They are extremely patient and provide you with all the information you need to ensure that you are making an informed decision. We are absolutely pleased with our new BMW and will always recommend Frank and his team to my colleagues looking for the Ultimate Driving Machine! Thank you Frank, Jay and Mike! Happy Holidays! Ganesh More

If you're looking for a BMW, this is a quality dealership with friendly and knowledgeable personnel. Having lived in Germany for 15 years driving 5 series Beemers, I was familiar with BMW's standards and Gan with friendly and knowledgeable personnel. Having lived in Germany for 15 years driving 5 series Beemers, I was familiar with BMW's standards and Ganley BMW impressed me as a dealership that would meet or exceed those standards. Their attention to detail and followup was commendable and they arranged for shipment of the car to my home state of Florida. I received the car in excellent condition within a week and am now cruising warm and sunny Florida as a happy car owner. As I had been searching for over a yeat for this hard to find Corvette with a certain color and standard transmission which Ganley BMW happened to have, I was, however, an easy sale. More