BMW of Westlake

Roland was great at diagnosing issues on my previous BMW. Jay was good at following up with my interest in a new BMW. The others were all friendly and responsive. Jay was good at following up with my interest in a new BMW. The others were all friendly and responsive. More

I worked with Ken Delk and found him to be knowledgeable, meticulous and amicable. The price that I received is reasonable and the car actually has more features than I hoped for. This is the second BMW tha meticulous and amicable. The price that I received is reasonable and the car actually has more features than I hoped for. This is the second BMW that I'm leasing with Ken as the client advisor and I have no complaints whatsoever. John Caruso also helped once when Ken was out of town and he was friendly and knowledgeable as well. More

To BMW Corporate, Just a note to let you know how To BMW Corporate, Just a note to let you know how satisfied I was with the sales persons involved, Dirk Steffen, and his brother, Frank Steffen. Di To BMW Corporate, Just a note to let you know how satisfied I was with the sales persons involved, Dirk Steffen, and his brother, Frank Steffen. Dirk was extremely helpful with the purchase of my wife's BMW X-6 lease. He was very attentive and informative. What I liked most about the service that I received from Dirk was that he seemed to "bend over backwards" in terms of making sure that we were more than satisfied when my wife and I left the showroom. I am looking forward to future relationships with this dealership after my current lease ends. I am a very satisfied customer! Best, Ron Chavers 216-219-7478 More

My experience leasing a new car and turning in my old car couldn't have been easier. Jay was outstanding, was very respectful of my time and kept me informed of the process along the way. I also feel I got a couldn't have been easier. Jay was outstanding, was very respectful of my time and kept me informed of the process along the way. I also feel I got an excellent price on my lease. More

I'm very pleased with my recent purchase at Ganley BMW. I love my new BMW and Tom Zito was a great help in my purchase. He was patient and understanding of my needs during the purchase. I would strongly reco love my new BMW and Tom Zito was a great help in my purchase. He was patient and understanding of my needs during the purchase. I would strongly recommend this dealership. More

I had been to this dealership when contemplating my previous vehicle nearly 4 years ago, and I vowed to never return. However, my husband met a current salesman while at work, and we opted to give the previous vehicle nearly 4 years ago, and I vowed to never return. However, my husband met a current salesman while at work, and we opted to give the dealership another chance. What a difference a few years can make. Not only was the facility cleaner and more friendly, but the sales people with whom we worked were knowledgeable about the product. Their willingness to spend the time advising us on the vehicle resulted in our decision to leave Mercedes for BMW. More

I have leased several luxury brand vehicles in the past. This is the first time experience with BMW brand and I was very satisfied with the treatment I received. This is the first time experience with BMW brand and I was very satisfied with the treatment I received. More

I decided to shop around after being with the same luxury brand for over 12 years. The exceptional lease deal I got on a 2013 750 Li was completely unexpected ! Decision wasn't hard to make. Jay Traner and t brand for over 12 years. The exceptional lease deal I got on a 2013 750 Li was completely unexpected ! Decision wasn't hard to make. Jay Traner and the others at Ganley BMW made an exception buying experience! More

Had an absolutely great experience with Dirk! He went out of his way and stayed late to ensure we had the level of support necessary to make an educated decision regarding the lease of our new BMW. His commu of his way and stayed late to ensure we had the level of support necessary to make an educated decision regarding the lease of our new BMW. His communication and friendliness was essential in obtaining the exact car we wanted. The Ganley dealership also went out of their way to obtain the car from another dealer in Michigan and have us driving the vehicle prior to 2013! Couldn't have asked for a better experience! More

My experience with Jay Traner at Ganley automotive was absolutely fantastic. He alleviated much of the stress caused from car buying with his excellent and attentive customer service. I purchased my car absolutely fantastic. He alleviated much of the stress caused from car buying with his excellent and attentive customer service. I purchased my car from out of state and Jay made the experience extremely easy. He was very knowledgable about the car and did an great job explaining the details and features of the car. I would highly recommend Ganley to anyone wishing to purchase a BMW. More