BMW of Westbrook

Walter very helpful with meeting my needs in Setting up the appointment at homefor the recall of the front passenger airbag The repair man was very accommodating and professional the appointment at homefor the recall of the front passenger airbag The repair man was very accommodating and professional More

BMW of Westbrook is one of the only dealers I have ever dealt with that actually operates a business in the proper manner, with a focus on client happiness. Taylor in service always goes above and beyond t dealt with that actually operates a business in the proper manner, with a focus on client happiness. Taylor in service always goes above and beyond to take care of me. Thanks! More

Great communication. Squeezed me in without appt. They completed what they said they would do in the time they said it would take. Along with after hours pickup. completed what they said they would do in the time they said it would take. Along with after hours pickup. More

We’ve been loyal customers to this dealership since 1993. Always first class top notch service. We have always bought new BMW’s this is our first experience buying a used BMW! It was a returned lease, hopefu Always first class top notch service. We have always bought new BMW’s this is our first experience buying a used BMW! It was a returned lease, hopefully it works out well for us. We’ve had all services done at that dealership and the service department is a pleasure to work with always ! More

The service wasn’t really personable & oil finger prints on both passenger & drivers doors. The young male valet rep & female enterprise rep were terrific thanks on both passenger & drivers doors. The young male valet rep & female enterprise rep were terrific thanks More

They were friendly my vehicle was done no time and clean when I picked it up. They contacted me promptly when My vehicle was ready when I picked it up. They contacted me promptly when My vehicle was ready More

Be prompt on appt. times.no since of making appt if they dont get you in on time.There service was very poor. Was not impressed and wouldn't recommend. dont get you in on time.There service was very poor. Was not impressed and wouldn't recommend. More

Keep me informed on progress and what was the problem. Everyone continued to ask if I needed anything and how they could help with sincerity Everyone continued to ask if I needed anything and how they could help with sincerity More

Even though we came in for a small problem we figured we would have to wait for an appointment but they took care of us right away. At least two of their employees had to stop what they were doing for a cou would have to wait for an appointment but they took care of us right away. At least two of their employees had to stop what they were doing for a couple of minutes to help us out but they were very gracious about it. The customer service here was the best customer service I’ve had in a very long time. More

Great service very prompt, quick, and clean car came in with an issue that was quickly resolved,, next day parts were in and I was a happy customer on the way home. with an issue that was quickly resolved,, next day parts were in and I was a happy customer on the way home. More