All Salespeople
Sales Department
BMW of West Springfield
West Springfield, MA
194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 27, 2024
I had a great experience at BMW of West Springfield!
The staff was welcoming, knowledgeable, and made the car-buying process seamless. I felt valued, never rushed, and all my questions were answered. HI
More
by mbail
Employees Worked With
Gezim, Jerome Ballesteros, Bryce Piemonte
November 13, 2024
I’m given the dealer one star again to the area of
service department what horrible service I’m make appointment for 1 pm I’m bring my car for small problem they are going to cancel my appointment af
More
by Armani$
Employees Worked With
Jason Paoletta
August 14, 2024
Bad customer service and the services area bad experience
for my wife I’m make appointment for 1pm hours past 2.30 nothing happens my wife get frustrated and left never get the service
More
by Armani$
Employees Worked With
Jason Paoletta