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BMW of West Springfield
West Springfield, MA
193 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
November 13, 2024
I’m given the dealer one star again to the area of
service department what horrible service I’m make appointment for 1 pm I’m bring my car for small problem they are going to cancel my appointment af
More
by Armani$
Employees Worked With
Jason Paoletta
August 14, 2024
Bad customer service and the services area bad experience
for my wife I’m make appointment for 1pm hours past 2.30 nothing happens my wife get frustrated and left never get the service
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by Armani$
Employees Worked With
Jason Paoletta
March 09, 2024
Dealt with a salesperson by the name of Raquel who was
very dishonest about the availability of a vehicle. Would not buy from this dealership.
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by Dps
Employees Worked With
Raquel
