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BMW of West Springfield
West Springfield, MA
195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 18, 2023
10+ year customer very disappointed with Service Dept.
Wrote down Service Advisor's description of work to be performed. Once work was completed, it was approximately $1,200 higher than expected. Was told
More
by TJL
Employees Worked With
Alan
December 10, 2022
Best service, and hands down best experience buying a
car. The test drive and hospitality is amazing
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by Azebian17
Employees Worked With
Jason Paoletta, Bryce Piemonte
July 19, 2022
This dealership has not only has the worst customer
service, they are outright liars. My vehicle was kept for 30 days. I closely monitored my vehicle via GPS. It sat in the parking lot for two weeks
More
by Str8 forward
Employees Worked With
Liz Escobar, Jason Paoletta, Edwin Torres, Bryce Piemonte, Justin Isenburg
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