BMW of West Springfield

The service I got from Jason was excellent. I felt I was treated honestly and I got a great deal. I felt like I was treated like a friend and not just some ordinary joe. I would recommend his services to al treated honestly and I got a great deal. I felt like I was treated like a friend and not just some ordinary joe. I would recommend his services to all who want to purchase a vehicle More

We bought a brand new Costume build BMW x5 from Jason Paoletta at BMW of West Springfield. I would highly recommend Jason for a sales consultant, We never felt rushed, Very Friendly and always Helpful. W Paoletta at BMW of West Springfield. I would highly recommend Jason for a sales consultant, We never felt rushed, Very Friendly and always Helpful. We recieved an EXCELLENT service. Jason does beyond what is expected of a sales consultant. Oh and LOVE the Car! More

I have known Gualter for several years and was pleased to learn that he was at BMW of West Springfield. He made placing a factory order very easy and fast (this was the third factory order I have placed with learn that he was at BMW of West Springfield. He made placing a factory order very easy and fast (this was the third factory order I have placed with BMW, but my first with Gualter). A fair deal was achieved with no hassles and no games. The order was placed and confirmed in minutes and I was provided with a production number with which I could trace my order on the BMW website. Gualter however has provided me with more current information than that provided on the website both by e-mail and phone. My car should soon be in New York and then at the dealer. A truly great experience and I recommend Gualter to anyone looking for a BMW. More

Great! Really enjoyed gaulter and Steve. Great sales folks. Good service. Recommend. Better than ct dealer Bought two cars from them. Will buy another. Recommed folks. Good service. Recommend. Better than ct dealer Bought two cars from them. Will buy another. Recommed More

I was pleasantly greeted everytime I had gone to this dealership by Gualter, this was my first experience dealing with him. He was always pleasant and most formally explained all my options so I was not dealership by Gualter, this was my first experience dealing with him. He was always pleasant and most formally explained all my options so I was not ever guessing. When I found the car I wanted the "ultimate driving machine"!! I was shown all the options this vehicle came with or had, when I test drove my NEW car I knew this was the car, then the warranty was explained thoroughy ~ because of the professionalism and knowledge that Gualter has, I made no hesitation this is the car and dealership I wanted to work with! I would highly recommend him to my friends and family if they are ever looking to purchase a BMW. i am thouroughly happy with my new car!! Haven't been able to use the top down yet but I love putting it down just cause it's so beatiful and this is certainly the car for me!! Thank you very much Gualter (if you are able to see this)! I WILL be back for future dealings with BMW for the rest of my life!!! However, it may be a while since this is a brand new car and I treat it like a baby!! Sincerely Laura G Roe More

Buying a new car from Mike was a great experience. Mike was knowledgable about the car and offered helpful suggestions about my purchase. I cannot think of anything that would have made the experience any was knowledgable about the car and offered helpful suggestions about my purchase. I cannot think of anything that would have made the experience any better. More

I have been to many dealerships in my life and talked with a lot of sales people. But the service/experience that I have received from BMW of West Springfield and Dani has yet to meet its match. with a lot of sales people. But the service/experience that I have received from BMW of West Springfield and Dani has yet to meet its match. More

Dani was great! He was able to make sure I received fair price for my trade-in; received a great price for the new BMW and made sure that I was able to finance the difference. It was a very rewarding exper price for my trade-in; received a great price for the new BMW and made sure that I was able to finance the difference. It was a very rewarding experience and I would highly recommend Dani to friends and family. More

I have been in the market for a used BMW and have been to many dealerships and found that this dealership was the most accommodating, with the help of Gualter Pereira. I live in Connecticut and Gualter Perei many dealerships and found that this dealership was the most accommodating, with the help of Gualter Pereira. I live in Connecticut and Gualter Pereira made my experience that much more enjoyable. Gualter was very professional and gave all his time and effort to accommodate all of my needs. He took buying a car to a whole another level, which many other dealerships i have visited should learn from this dealership and with the help of Gualter, I am a satisfied customer. I will be back to buy another BMW in future as long as Gualter is there. More

Buying a BMW has been something I have always looked forward to. I recently came to BMW of West Springfield to look into buying a CPO BMW despite being stuck in a lease with another auto manufacturer. forward to. I recently came to BMW of West Springfield to look into buying a CPO BMW despite being stuck in a lease with another auto manufacturer. Tony sat down with me and we reviewed all options in terms of getting rid of my current car and into the vehicle I had inquired about. All the numbers were presented to me and I felt that they truly had my best interests in mind before proceeding with any deal. When it came time to make the deal, both Tony and Norm worked with me to come up with a number I could afford and worked tirelessly with the finance department to get me the finance rate I desired. Overall it was a wonderful experience and I would not hesitate to purchase another vehicle from Tony and Gengras BMW. More