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BMW of West Springfield
West Springfield, MA
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 14, 2024
Bad customer service and the services area bad experience
for my wife I’m make appointment for 1pm hours past 2.30 nothing happens my wife get frustrated and left never get the service
More
by Armani$
Employees Worked With
Jason Paoletta
March 09, 2024
Dealt with a salesperson by the name of Raquel who was
very dishonest about the availability of a vehicle. Would not buy from this dealership.
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by Dps
Employees Worked With
Raquel
September 25, 2023
An excellent dealership and one of the best BMW dealers
in the Northeast with whom I have dealt. Jason Gunn is an outstanding General Sales Manager: he dealt with me in a genuinely engaging manner, asked p
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by Dr. Paul Draghi
Employees Worked With
Jason Gunn, Tiago Dias, Ed Zawacki
