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BMW of West Springfield

West Springfield, MA

3.1
194 Reviews

1712 Riverdale Street

West Springfield, MA

01089

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Showing 194 reviews

February 27, 2015

Great Staff I just bought my third BMW from BMW of West Springfield, Bryce Piemonte and Chris Hughes were great to do business with. I would not hesitate to buy m More

by Robert Beane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hughes, Bryce Piemonte
February 23, 2015

Best Sales man Mr Bryce Piemonte is a 5 ***** Stars salesman, I highly recommend Mr Bryce Piemonte 100 % to all my friends and relative that is shopping for a BMW. H More

by Goldteng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Piemonte
Feb 24, 2015 -

BMW of West Springfield responded

Goldteng, Thank you for taking the time to write a review for Bryce. We appreciate the positive feedback.

October 10, 2014

No service after sale from sales manager I bought a pre owned 2011 X 5 from BMW West Springfield in March of this year. After several months of trying to like the car, I couldn't as it was to More

by PSC01945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Hughes
October 08, 2014

The worst dealership experience I've ever had This has been by far the worst experience I've ever had dealing with a dealership in my life. I've recently visited to take a look at a used G35x whe More

by sjanicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen King
August 30, 2014

'ANOTHER NEW 5 SERIES! Just purchased another new 5 Series from BMW Of West Springfield. This dealership sets the standards for professionalism and courtesy. No one walks ar More

by lancer529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Paoletta, Job Pimentel, Jerome Ballesteros, Justin Isenburg
August 29, 2014

Best Dealership Sales Representative so far. After searching for several months and dreading another dealership experience, I stopped by to check out a 2011 BMW. Bryce was very friendly and accom More

by vlad777kz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryce Piemonte
July 28, 2014

This Is How It Should Be I was interested in leasing a new BMW. I began working with Bryce Piemonte and was very impressed by the service I received. Bryce has a very positi More

by timivers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Piemonte
July 27, 2014

Disappointed Had a deal with West Springfield dealership until I went with my son so he could buy a 14 4 series coupe. Transaction and communication went well unt More

by vinny01101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen King, Jerome Ballesteros, Bryce Piemonte
July 21, 2014

Excellent This car dealer is been so excellent to us. The entire dealership is so professional. We bought our BMW with as low as 0.9% APR and at good Price. The More

by meerachowdary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen King
March 06, 2014

Michael Tirrell was extremely attentive and friendly as was the rest of the office. My visit was brief and the problem was resolved. A highly efficient and well run showroom and wouldn't hesitate to recomm More

by ElliotAcoca
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
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