BMW of West Houston

Ali at BMW West Houston provided an excellent customer service experience. He provided detail about BMW promotions and offers, took time to understand preferences, and identified a good vehicle. The proce service experience. He provided detail about BMW promotions and offers, took time to understand preferences, and identified a good vehicle. The process to get the car and lock in the lease rate was seamless and straightforward. Communication was timely and clear. Great experience overall! More

Tommy was highly knowledgeable and showed highest level of professionalism in every aspect of my purchase. The overall process of purchase was very simple and smooth and everyone at the dealership was very of professionalism in every aspect of my purchase. The overall process of purchase was very simple and smooth and everyone at the dealership was very respectful towards us. More

Tommy Luk was very helpful and attentive. Will come back again once my lease is up. Will come back again once my lease is up. More

The salesperson Massine was very polite,had good knowledge and took good care of our car needs . knowledge and took good care of our car needs . More

I had an excellent experience, and the entire process was incredibly smooth from start to finish. Tommy Luk was especially helpful throughout the process. His professionalism and friendly approach put me at incredibly smooth from start to finish. Tommy Luk was especially helpful throughout the process. His professionalism and friendly approach put me at ease, and there was hiccup due to some miscommunication, Tommy quickly solved it, I truly appreciated his help . I highly recommend working with Tommy and the dealership for anyone looking for a hassle-free and enjoyable car buying experience! More

Jacob was very helpful and friendly from the begging when ordering the my new car all the way to when it arrived and picked up ordering the my new car all the way to when it arrived and picked up More

Truly amazing dealer, I met an easy going, friendly knowledgeable sales Tommy who speaks my native language Cantonese. He takes care everything that needs to close the deal. knowledgeable sales Tommy who speaks my native language Cantonese. He takes care everything that needs to close the deal. More

Good service, excellent attention. José informed us of all the steps for the purchase of our vehicle. Thank you very much José informed us of all the steps for the purchase of our vehicle. Thank you very much More

Received a warm welcome. The sales man was very courteous, knowledgeable and helpful. He followed up regularly and was able to persuade me to buy a car that I like The sales man was very courteous, knowledgeable and helpful. He followed up regularly and was able to persuade me to buy a car that I like More