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BMW of West Houston
Katy, TX
413 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 413 reviews
October 25, 2024
Fantastic and quick sale. Tommy had everything ready for me when I arrived and I was back on the road in less than 2 hours with my dream car. Tommy had everything ready for me when I arrived and I was back on the road in less than 2 hours with my dream car. More
by Kim Barron
Employees Worked With
October 24, 2024
***Review edited to reflect the positive post-sale effort from the Sales team and their promise and commitment to provide excellent service.*** The sales associate was very friendly. However, I wish the f from the Sales team and their promise and commitment to provide excellent service.*** The sales associate was very friendly. However, I wish the finance agent was a bit more understanding and flexible when I asked for the paperwork to be reprinted after identifying that my name was misspelled. Only a couple of forms were reprinted and I was advised to keep signing the rest of the paperwork with the wrong name on it. I felt very uncomfortable to do it but proceeded anyway in order to move forward… Also, when it comes to add-on services, it would be great if the team doesn’t insist so much when a customer has already declined a service. I felt uneasy to keep saying no multiple times for the same thing. We were very courteous and respectful to each other the whole time. Other than this, the experience was good and we love our new car! More
by Clarisse
October 15, 2024
Great job done by Jacob Garza at BMW of West Houston. He made my trade-in and new car buying experience seamless and well executed. Much appreciated for the great buying experience! He made my trade-in and new car buying experience seamless and well executed. Much appreciated for the great buying experience! More
by spsam
Employees Worked With
Jacob Garza
