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BMW of West Houston

Katy, TX

4.7
336 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center. BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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20822 Katy Freeway

Katy, TX

77449

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Showing 336 reviews

June 13, 2024

Mike Akinboye was outstanding. Very friendly and knowledgeable. I’m excited about my new BMW. Best customer service!! More

by axel.delgado1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Akinboye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lourdes Ymson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Blair Christ is a nice sale man. I have a good deal with him and the sales services. More

by KhanhlLeu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blair Christ and Corey
Jun 12, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! Thank you for taking the time to let us know how we did. We hope you have a great day!

June 07, 2024

I am very pleased with my pre-owned vehicle purchase. The sales people were knowledgeable and wanted to earn my business. I would purchase from them again. More

by Khirtz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tariq Sallaq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

BMW of West Houston responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 05, 2024

The experience was great- Maccine and Errol were of great service. Everyone was kind, pleasant and attentive to my needs. I will definitely refer to othets. More

by db.solomon2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Errol Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maccine
Jun 07, 2024 -

BMW of West Houston responded

Thank you for taking the time to let us know how we did! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

Ba Ba was excellent. He was attentive, friendly and efficient. We love our new car and look forward to working with him again. More

by Johnbrown11975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamane Maiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

BMW of West Houston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for taking the time to let us know how we did. We hope you have a great day!

June 03, 2024

Great experience and highly recommend! Cornelius was extremely helpful and was very thorough in explaining all the features of the car. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cornelius
Jun 04, 2024 -

BMW of West Houston responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

Because neither of us could close the deal by tomorrow I was told EVERYTHING discussed and put in an offer which I agreed to would reset ($500 discount and an additional $1000 on my trade). I was told a ma More

by rev.kpboone
Recommend Dealer
No
Employees Worked With
Derrick Goodwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

BMW of West Houston responded

Hello, We pride ourselves on providing an exceptional experience, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our General Manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 627-3055. We look forward to hearing from you.

May 29, 2024

I have been coming to BMW West Houston for nearly 5-years. I needed to get a replacement vehicle. I had a great sales experience. Sales person was very knowledgeable and easy to work with. The waitin More

by Doug Widenmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massine El Baghdadi
May 30, 2024 -

BMW of West Houston responded

Hi Doug, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

May 29, 2024

We really did enjoy working with Cyrus, he made everything so easy for us. Hope to work together again soon More

by mtecservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus
May 30, 2024 -

BMW of West Houston responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 29, 2024

Cyrus was very responsive and helpful during the trade in of two cars. He made a tough deal become easy. If your in the market for a new or used vehicle go see Cyrus and you will not be disappointed!!! More

by kimberlymatthews06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyrus Pope
May 30, 2024 -

BMW of West Houston responded

Kimberly, we are so pleased you enjoyed your visit to BMW of West Houston! We look forward to your next visit! Take care!

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