BMW of West Houston

Pure Excellence! It was so wonderful the first time I had to come back again . This is my second car I have purchased with the wonderful help of Errol Nolan and Michae It was so wonderful the first time I had to come back again . This is my second car I have purchased with the wonderful help of Errol Nolan and Michael Akinboye. They are the nicest and most attentive folks and I continue to recommend them to anyone in the market for a car. More

Jose Martell I am having an awesome experience with Jose. He really helped me get my new vehicle. Very attentive and understanding. He made me feel like I was hi I am having an awesome experience with Jose. He really helped me get my new vehicle. Very attentive and understanding. He made me feel like I was his only customer. I feel he went above and beyond the call of duty and am very grateful for that. I will recommend a BMW vehicle and this dealership to all my friends and family. Again Thanks Jose...A job well done More

Great experience with Jose Jose was extremely transparent and open to answering all of my questions. He was very patient as I took my time making a decision. The car was in grea Jose was extremely transparent and open to answering all of my questions. He was very patient as I took my time making a decision. The car was in great condition and at a great price. The pricing on my preowned nissan was very competitive. Also, they gave me a more than fair offer on my trade in. More

Hard to tell I like the layout of the dealership. The atmosphere is welcoming, the room spacious and open both of which work at removing the pressure and stigma o I like the layout of the dealership. The atmosphere is welcoming, the room spacious and open both of which work at removing the pressure and stigma of the car buying experience. My purchase encounter was not as smooth as I though it would go. The answers to my questions were a mixed bag: from okay to total avoidance. I had to multiple-ask and pursue for information and things that should have been made readily available. At the start I was keen on buying a second car from here but I went a few miles East and that experience set the gold standard for me. More

Highly Disapponted Hands down, absolute worst experience ever. It was obvious that since i wasn't there to buy a BMW, I was simply not a priority. The vehicle I came to Hands down, absolute worst experience ever. It was obvious that since i wasn't there to buy a BMW, I was simply not a priority. The vehicle I came to look at was already being looked at by another customer when i arrived. Obviously, this is not the salesman fault. However, i was told I would be given a follow up phone call in 30 minutes to give the status of the pending purchase of the vehicle...nothing. Just all around bad experience. More

Fast, Professional Service I had the pleasure of being introduced to BMW of West Houston by MaryJane Riley. MaryJane exemplifies the notion, 'great companies are comprised of g I had the pleasure of being introduced to BMW of West Houston by MaryJane Riley. MaryJane exemplifies the notion, 'great companies are comprised of great people.' She went above and beyond to not only assure the work done to my older BMW was necessary and correct, but completed in an extremely expeditious manner. More

Jose was amazing I adore my new car! My sales guy Jose Martell made the deal an experience to remember. He denied calls when he was with us, gave us competent service, I adore my new car! My sales guy Jose Martell made the deal an experience to remember. He denied calls when he was with us, gave us competent service, and even welcomed us to the family once we closed the deal. Sounds corny- but the thing is, he really meant it. I highly recommend BMW West to anyone looking into buying. More

AMAZING Experience! I love my 4 Series Daniel provided plenty of car options that allowed me to make a final decision. He was thorough, and has exceptional customer service with great perso Daniel provided plenty of car options that allowed me to make a final decision. He was thorough, and has exceptional customer service with great personality! More

Love my new X3 Bmw!!😍 Thank you Jose for all your assistance in making this happen! You were a joy to work with and appreciate the A+ service. The whole process was great Thank you Jose for all your assistance in making this happen! You were a joy to work with and appreciate the A+ service. The whole process was great from picking out the right vehicle to working with the finance department. This is my third BMW purchase and wouldn’t think about going anywhere else. Thank you BMW Katy! :) More

Professional service, competitive pricing. Convenient. Daniel is very pleasant and professional to deal with. Highly recommend him. Goes the extra mile for you. No unnecessary services, no gimmicks. Knowle Daniel is very pleasant and professional to deal with. Highly recommend him. Goes the extra mile for you. No unnecessary services, no gimmicks. Knowledgeable and courteous. More