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BMW of West Houston
Katy, TX
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 413 reviews
Stay away from Mario at the service center. The rudest guy out there. He will tell you one thing and finally come out with something else. Service center is great no problems. Been going for a long time, guy out there. He will tell you one thing and finally come out with something else. Service center is great no problems. Been going for a long time, but they guy has something against certain people. Don’t use him. More
The worst experience of my life! I lost 4 hours of my time to deal with a bunch a uneducated, rude, rasist team! The manager(rude and heartless-in the process of selling cars he forgot to be human) sold time to deal with a bunch a uneducated, rude, rasist team! The manager(rude and heartless-in the process of selling cars he forgot to be human) sold the car to someone else while I was negotiating with the sells representative. If you are looking to be treated like crap go there! More
Awesome Experience! Tommy and Alonso were fabulous! beat experience to date. Very patient and informative. I would definitely recommend this dealership for anyone looking Tommy and Alonso were fabulous! beat experience to date. Very patient and informative. I would definitely recommend this dealership for anyone looking for a BMW. More
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BMW X6 This was an amazing experience! Helped get me approved with less then perfect credit on the car of my dreams! Thank you BMW West Houston This was an amazing experience! Helped get me approved with less then perfect credit on the car of my dreams! Thank you BMW West Houston More
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Most Professional and Knowledgeable I have never met a more professional, knowledgeable and personable sales executive. We built the car I wanted with the options, etc, he matched my re I have never met a more professional, knowledgeable and personable sales executive. We built the car I wanted with the options, etc, he matched my requirements and called me to come in a view the product. I knew in advance what I was getting, the approximate cost and terms and worked out the rest. How exciting it was when the car was gassed and washed, to have it brought around with a HUGE bow on it! Berj was so calm and cool in showing me the fine points of the car. He made the experience pleasurable. I would definitely recommend Berj to my friends in the market for a luxury vehicle. More
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Tommy Luk BMW West Houston I purchased a new 2019 X1 today and had the privilege of having Tommy Luk as my salesman. Tommy was extremely professional, and made the experience e I purchased a new 2019 X1 today and had the privilege of having Tommy Luk as my salesman. Tommy was extremely professional, and made the experience enjoyable. Tommy went the extra mile even contacting me after hours on his own time to see how my wife and I were liking the vehicle. The entire staff was courteous and nice and have absolutely nothing bad to say about them or the dealership. I would definitely recommend them to friends and family. More
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Awesome Experience & Service!! My BMW West Experience was AWESOME!! Tommy Luk & Alonzo provided GREAT customer service and answered all of my questions. They were patient and met al My BMW West Experience was AWESOME!! Tommy Luk & Alonzo provided GREAT customer service and answered all of my questions. They were patient and met all of my requests! The transaction was smooth, and I am very happy with my purchase. I highly recommend them!! More
Service done on time and within budget Service advisor explained the items to be covered up-front, and got the work done a day sooner than he originally anticipated. All was done well Service advisor explained the items to be covered up-front, and got the work done a day sooner than he originally anticipated. All was done well within budget and schedule. Very pleased! More
Great Experience at BMW West I am so glad I went to BMW of West Houston. Tommy Luk was my salesperson and he went above and beyond my expectations to get me the SUV I wanted for I am so glad I went to BMW of West Houston. Tommy Luk was my salesperson and he went above and beyond my expectations to get me the SUV I wanted for the price I needed. Jessica handled the finance portion of the sale and did a wonderful job. I will be a repeat customer for future purchases and recommend them whenever I can. More
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Awsome car buyng experience Tommy Tuk made this time car buying for me was an easy and no hiccups at all. Thanks Tommy for your experience, expertise. Thanks, Chau Tommy Tuk made this time car buying for me was an easy and no hiccups at all. Thanks Tommy for your experience, expertise. Thanks, Chau More