BMW of West Houston

Poor and very slow sales service, unprofessional, disrespectful and very disappointing. Not recommend at all disrespectful and very disappointing. Not recommend at all More

Helpful, knowledgeable, explained everything In detailed and answered all our questions, definitely refer him to our friends and answered all our questions, definitely refer him to our friends More

I recently had the pleasure of visiting BMW of West Houston, and I can confidently say it was a fantastic experience from start to finish. The staff was incredibly welcoming and knowledgeable, providin Houston, and I can confidently say it was a fantastic experience from start to finish. The staff was incredibly welcoming and knowledgeable, providing a no-pressure, relaxed environment that made the entire car buying process a breeze. They took the time to understand my needs and helped me find the perfect vehicle that fit both my budget and lifestyle. The showroom was clean, well-organized, and had a great selection of vehicles to choose from. Jose the salesperson I worked with was patient, thorough, and answered all of my questions with clarity. I also appreciated the excellent customer service. I highly recommend BMW of West Houston to anyone in the market for a new or pre-owned car. It’s a dealership that truly values its customers and goes above and beyond to provide top-notch service. 10/10 More

It was an amazing experience. Everyone was very friendly regardless the bad weather. The facility was spotless and organized. Everyone was very friendly regardless the bad weather. The facility was spotless and organized. More

My entire experience in buying a new car at BMW West, the people were extremely helpful and the service excellent. people were extremely helpful and the service excellent. More

Very good experience and helping find the correct sub for use and features. Buying process was very good use and features. Buying process was very good More

UNFORGETTABLE! .TRULY A MEMORABLE EXPERIENCE I received from both Salesman; "Massine El baghdadi" & Finance Manager "Nick Clements". Massine delivered to me all that .TRULY A MEMORABLE EXPERIENCE I received from both Salesman; "Massine El baghdadi" & Finance Manager "Nick Clements". Massine delivered to me all that he promised along with being very knowledgeable re;Quality that Suburus have to offer & "Nick" explained & Defined to me Every Dotted Line That I Signed! The most rewarding of All was the True Texan Spirit of closing the Deal with A STRONG TEXAN HANDSHAKE! So car buyers if you happen to be in the Market for a Great Car Buying Experience..Remember to ask for these 2 Recommended FINE GENTS!!.. More

Had a smooth buying experience. Was out the door in a couple hours with fair price and no drama. Was out the door in a couple hours with fair price and no drama. More

Mr Andres was awesome and knowledge about EV. Facilities is super clean and location is convenient to us. Facilities is super clean and location is convenient to us. More

Loyal to BMW, and BMW West did not disappoint. Took a bit longer than usual to complete the deal, but pleased with the outcome. Took a bit longer than usual to complete the deal, but pleased with the outcome. More