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BMW of West Houston
Katy, TX
412 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 412 reviews
December 27, 2024
Beware of how this dealership operates. They do not pay attention to detail or disclose information correctly. Our sales representatives miss guided us and the manager reached only to say t They do not pay attention to detail or disclose information correctly. Our sales representatives miss guided us and the manager reached only to say that it was not his fault to “assume” those things incorrectly … while having no intention to make things right either. Extremely disappointed with the lack of attention to detail or truthful disclosures. I have never been treated wrongly by a bmw dealership before (repeat bmw customer here)…They do not uphold bmw service, integrity, or expectations. More
by nairabwaleed
Employees Worked With
Mahamane
December 26, 2024
During my now four leases with BMW West, I have consistently experienced outstanding service that has inspired my loyalty for the past nine years. consistently experienced outstanding service that has inspired my loyalty for the past nine years. More
by banderson
Employees Worked With
Juan Maldonado
December 21, 2024
Massine was my sales advisor and he was very thorough, efficient, and communicated every step of the process. He was responsive when I had questions and followed through with anything and everything he sa efficient, and communicated every step of the process. He was responsive when I had questions and followed through with anything and everything he said he would do. 10/10 experience! More
by thomasjesse14
Employees Worked With
Massine Elbaghd
December 20, 2024
Transparent, organized, and efficient are the best terms to describe the staff of BMW of West Houston. From my Salesman, to finance, and including a brief conversation with the GM - it was a positive experi to describe the staff of BMW of West Houston. From my Salesman, to finance, and including a brief conversation with the GM - it was a positive experience. More
by Justin C-T
Employees Worked With
Massine ElBaghdadi
December 13, 2024
Everyone were great. My salesperson finance and Camilo who explain us car functions. Really appreciate there service.thanks My salesperson finance and Camilo who explain us car functions. Really appreciate there service.thanks More
by shahkr1950
December 11, 2024
Professional, efficient and friendly buying experience. There was one hiccup, but it wasn’t the fault of our salesman, Jacob. He has been great to work with. There was one hiccup, but it wasn’t the fault of our salesman, Jacob. He has been great to work with. More
by Tim m
Employees Worked With
Jacob Garza
