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BMW of West Houston
Katy, TX
410 Reviews
BMW of West Houston is a Houston BMW Dealer located in the Energy Corridor that strives to provide the highest level of service to its customers! Whether your new BMW needs service or maintenance, or your used car needs a new engine or transmission, BMW of West Houston has you covered. Our BMW dealership can also help you with your auto body repair needs, from our state-of-the-art collision center.
BMW of West Houston is multicultural - Our goal is to provide each customer a personal, unique, responsive BMW experience. Our employees speak a multitude of languages, including Spanish, Farsi, Hindi, Urdu, Vietnamese, Chinese, Arabic, Romanian, German, French, and Tagalog. to better serve all of Houston, TX.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 410 reviews
February 02, 2025
They have the best team there. It made us feel that we are rallying supported. All questions were answered in detail It made us feel that we are rallying supported. All questions were answered in detail More
by Emre C
Employees Worked With
Ming Xu from financing and Omar from Sales team
January 29, 2025
This is the second car I purchased at BMW of West Houston. I returned because Angelo Maglio and the rest of the staff, particularly Richard Beard, are amazing. Friendly, easy to work with, no games. Houston. I returned because Angelo Maglio and the rest of the staff, particularly Richard Beard, are amazing. Friendly, easy to work with, no games. Angelo knows his cars and seems to have a sixth sense in identifying what is right for me - and willing to tell me so that I will be extremely satisfied with the car when I leave and for as long as I own it. I don't think I'll purchase a car anywhere else in the future. More
by charles
Employees Worked With
Richard Beard
January 28, 2025
Great experience with Ali and Mo. They made sure I got the car i wanted at the price I wanted. Highly recommend visit West BMW. They made sure I got the car i wanted at the price I wanted. Highly recommend visit West BMW. More
by iwkyle
January 25, 2025
Dear BMW of West Houston Team, I am writing to express my heartfelt gratitude for the outstanding service I received during the purchase of my new BMW X5. I would like to especially commend Mr. Ted for hi my heartfelt gratitude for the outstanding service I received during the purchase of my new BMW X5. I would like to especially commend Mr. Ted for his professionalism and dedication throughout the entire process. From day one, he was extremely polite, humble, and attentive, ensuring that I was well-informed and comfortable every step of the way. Mr. Ted not only provided a fantastic deal but also made the entire experience smooth and enjoyable. The dealership’s environment is warm and welcoming, and I was thoroughly impressed by the cordiality and friendliness of the staff. My wife and daughter are equally impressed, and we are all excited about our new vehicle. Thank you for your exceptional service, and keep up the great work! I look forward to continuing to be a part of the BMW family. More
by Captain Anand Dubey
Employees Worked With
Mr Ted
January 03, 2025
Tommy Luk was my sales advisor. This is the third time I have worked with him on buying new BMW vehicles (X6, X7 & i5) with a resounding satisfaction. This is the third time I have worked with him on buying new BMW vehicles (X6, X7 & i5) with a resounding satisfaction. More
by OB
Employees Worked With
Other Employees :
Camillo
December 31, 2024
BMW will always remain the best driving machine, No matter what you compare it to. I am a 20 years customer of BMW West that can’t change my mind about the brand the service the company all together fr matter what you compare it to. I am a 20 years customer of BMW West that can’t change my mind about the brand the service the company all together from the minute you walk in to the dealership. Overall the quality of customer service to sales person to the GM. Absolute best experience. More
by maeceuticalsinstitute
Employees Worked With
Charles
December 27, 2024
Beware of how this dealership operates. They do not pay attention to detail or disclose information correctly. Our sales representatives miss guided us and the manager reached only to say t They do not pay attention to detail or disclose information correctly. Our sales representatives miss guided us and the manager reached only to say that it was not his fault to “assume” those things incorrectly … while having no intention to make things right either. Extremely disappointed with the lack of attention to detail or truthful disclosures. I have never been treated wrongly by a bmw dealership before (repeat bmw customer here)…They do not uphold bmw service, integrity, or expectations. More
by nairabwaleed
Employees Worked With
Mahamane
December 26, 2024
During my now four leases with BMW West, I have consistently experienced outstanding service that has inspired my loyalty for the past nine years. consistently experienced outstanding service that has inspired my loyalty for the past nine years. More
by banderson
Employees Worked With
Juan Maldonado
