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BMW of Wesley Chapel

Wesley Chapel, FL

4.5
518 Reviews
Welcome to BMW of Wesley Chapel. As a member of the Morgan Auto Group, we provide a luxury experience beyond compare. We’re excited to debut our new state-of-the-art facility in 2021. It will be 130,000-square-feet, one of the largest BMW facilities in Florida. But you don’t have to wait for our new dealership to make your dream of owning the Ultimate Driving Machine® come true. You can still shop and service your vehicle at our current facility while the new one is under construction. Our friendly and knowledgeable staff is dedicated to your complete satisfaction. Let them introduce you to our large inventory of new BMWs or select from an extensive selection of BMW Certified and quality pre-owned vehicles. No matter which vehicle you choose, you’ll enjoy the ultimate in customer service which continues well beyond the sale. Come visit BMW of Wesley Chapel and allow us to exceed the ultimate standards that you’ve come to expect from the BMW brand. We’re just 20 minutes from anywhere in South Tampa and Brandon.
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26617 State Rd 56

Wesley Chapel, FL

33544

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Showing 518 reviews

March 04, 2021

Not service related, but rather the parts department did not send out for a replacement fob when requested after having paid for the original product. Tomorrow will be 21 days since we started and they have More

by aldodominguezjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cristain Reyes-Grant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stroup
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan
March 03, 2021

Jordan is awesome. He went above and beyond to make our experience exceptional, as always. We drive an hour to get our service here vs going somewhere closer to home. Thank you. More

by MUDDYANGELGIRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Outstanding Service ! Javier is great. Very friendly people. A nice waiting area. Plan to stay, they seem to have an issue with the driver shuttle More

by ncruz.sonystyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
February 25, 2021

Jordan is awesome, always going above and beyond in order to help us make better decisions regarding my daughter's MINI. He is a great asset to your organization More

by JOSETELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

Excellent service.. Very friendly... Update provided before service....Cost estimate provided. Car washed...Over all every thing very excellent....Professional courteous and very accommodating people More

by mpatelg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Found all the staff at BMW of Wesley Chapel to be Professional, Courteous, & quite Accommodating. Very happy to use them as my new dealership for sales and service. More

by Adam Laufer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Came in for just a regular check-up. They were able to accommodate a same day appointment and worked quickly. They reported no issues and even washed the car for me. More

by lrmartin18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Mere
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Youngsma
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

Technician should be working at Toyota. Incomplete work. Racist staff. Better off at reeves bmw. Left car door hanging and glue all on outside of car. No respect for others property and poor workmanship More

by heaven2309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Costello
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Revere
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

There was a miscommunication initially but Alex made it up with great customer service and follow-up to make things right. The showroom is limited at the moment but expansion is happening right now. More

by SSK
Recommend Dealer
Yes
Employees Worked With
Alex Senco
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

It was our first initial experience with a local BMW dealer Everything went very smooth and professional from the get go til the end of visit/service Two thumbs up for Jordan and Javier!! More

by JRPRI56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
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