BMW of Wesley Chapel

My experience with BMW of Wesley Chapel was outstanding. My new car sales experience was good due to the patience and great customer service that John showed me. Keep up the good work. My new car sales experience was good due to the patience and great customer service that John showed me. Keep up the good work. More

Great job keeping us informed on the service provided. Estimate was right on the money. Great job on getting the vehicle back on time. CS Estimate was right on the money. Great job on getting the vehicle back on time. CS More

Premium service and friendly staff. Javier took the time to walk me through the full point inspection of my recently purchased third party BMW 5 series. His expertise and knowledge made me feel confident ab to walk me through the full point inspection of my recently purchased third party BMW 5 series. His expertise and knowledge made me feel confident about the vehicle and maintenance schedule moving forward. More

Only a fluke with no power threw the day into turmoil. Being away from the dealership, I couldn't get through to anyone there for about 25 minutes. Finally the receptionist responded to my message and a Being away from the dealership, I couldn't get through to anyone there for about 25 minutes. Finally the receptionist responded to my message and all was back in order. Time delays were inevitable. More

Good service, nice touch with wash/vacuum. Seemed to be a little long for just oil/filter change but the final touch makes it worth the time. little long for just oil/filter change but the final touch makes it worth the time. More

The finance guy German added in a service item we didn’t want but are now stuck with. The sales staff was wonderful and we are happy with the car want but are now stuck with. The sales staff was wonderful and we are happy with the car More

John helped me while purchasing a new vehicle and trading in my car. John was patient and informative and helped me every step of the way. I would definitely recommend him and BMW Wesley Chapel. in my car. John was patient and informative and helped me every step of the way. I would definitely recommend him and BMW Wesley Chapel. More

Overall great service had tires installed and an alignment completed. All work was done and promised and I even received a video showing additional maintenance that was needed. They did not push add alignment completed. All work was done and promised and I even received a video showing additional maintenance that was needed. They did not push additional services and advised when it should be completed. More

The service was just average. The car had to be taken up again because one of the filters wasn't replaced the first time. I only knew that because when it was time to leave, the oil service light was still again because one of the filters wasn't replaced the first time. I only knew that because when it was time to leave, the oil service light was still on. More

Although service is closed on Sunday, it is a great thing to be able to speak with someone in a time of need! Although I was having an issue with my car, I was able to call and let someone know that I neede to be able to speak with someone in a time of need! Although I was having an issue with my car, I was able to call and let someone know that I needed to have my car towed. I was given instructions as to what to tell the AAA driver and my car was on the way! Thankfully the problem was minor but I was contacted in a very expedient manner and the problem was resolved before 1pm! Needless to say I am very thankful and blessed to work with BMW Mini of Wesley Chapel! More