BMW of Wesley Chapel

Very pleasant experience. Everyone was very friendly and explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location fo explained everything that needed done. Waiting room was comfortable and they had drinks and snacks. Will definitely be going back to this location for future service and purchases. More

Excellent service and friendly staff. Vehicle was done in a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. a timely manner and super clean when I picked it up. Eric is always professional and attentive to details. More

I took advantage of a coupon for an oil change and had a great experience. The entire evolution took less than 90 minutes and I was ready to go. great experience. The entire evolution took less than 90 minutes and I was ready to go. More

As a customer I couldn’t ask for a better experience at the service department. Jordan and Eric both went above and beyond to help me out with check out and with getting a loaner to come back home after I’ the service department. Jordan and Eric both went above and beyond to help me out with check out and with getting a loaner to come back home after I’ve dropped it off. I look forward to having the ability to work with them both again in the future. More

I was at the dealership from 8 AM to 3 PM because of unexpected repair needs on my Mini. I live in The Villages, an hour away. This is my yearly maintenance visit. I considered taking a LOANER car---bu unexpected repair needs on my Mini. I live in The Villages, an hour away. This is my yearly maintenance visit. I considered taking a LOANER car---but was advised there was ONLY 1 loaner car available and it was booked for the following day and needed to be back before closing. It looked like you have a 100 new and used cars on the lot and ONLY 1 loaner!! What would have happened had I taken the loaner home, and my car would not have been repaired? During my visit, I observed very few people working. But there were ALLOT of people. The BRIGHT spot for the day was Jordan. In my opinion he is the only reason your dealership is in business. Everything revolved around him. I hope he is compensated well.. Jorge before his was EXCELENT also. More

Outstanding car buying experience from beginning to end. All staff members were extremely helpful, respectful, and friendly. The process didn't feel like a high-pressure negotiation, just fair and reasonabl All staff members were extremely helpful, respectful, and friendly. The process didn't feel like a high-pressure negotiation, just fair and reasonable all around. Chris and Tomas were both excellent, specifically. More

Excellent service, not to say the patience that they have during these COVID-19 times. I would like to see contactless pay and emailed receipts in all departments. Service had email receipts but no contactle during these COVID-19 times. I would like to see contactless pay and emailed receipts in all departments. Service had email receipts but no contactless payment and parts was the other way round. More

Jordan was fantastic. Dealer service always seems costly but I trust the work, customer service is great and I need reliability. The follow up text the next day after my car’s service was appreciated! Thank but I trust the work, customer service is great and I need reliability. The follow up text the next day after my car’s service was appreciated! Thanks More

Good experience service the whole crew of bmw have the best service and prices ..I just got my airbag done was quick with no problem best service and prices ..I just got my airbag done was quick with no problem More

Been treated really well by Service manager Eric & Chief Maintenance Miguel. Those guys gives the best customer support & they earned my respect as a customer Maintenance Miguel. Those guys gives the best customer support & they earned my respect as a customer More