BMW of Wesley Chapel

I like the dealership but I do not agree with the credit card fee they charge for using your credit card. How do they expect you to pay for a service bill that cost more than $4k? I really don’t understand card fee they charge for using your credit card. How do they expect you to pay for a service bill that cost more than $4k? I really don’t understand that fee when the Mercedes Benz Dealership and service department is right next door and they do not charge a credit card fee (my wife has a Mercedes Benz and took her car in for services). That really doesn’t make any sense! I was told my Driver Assist error message was due to the crack in my windshield (was filled), but after spending over $4,500.00 to replace the windshield I’m still getting the error message. So the crack in my windshield was not the reason for the error message? So what’s really wrong with my vehicle and why am I getting the error message? More

Awesome service, very detailed, from time I arrived till all services were rendered. Jose was very friendly and professional, made surecwe understood all services provided for my vehicle. all services were rendered. Jose was very friendly and professional, made surecwe understood all services provided for my vehicle. More

Personable stafff. Service was quick and thorough. Able to set-up appointment without any problems. Highly recommend it. Service was quick and thorough. Able to set-up appointment without any problems. Highly recommend it. More

Excellent service very attentive to my need to get in and out in a timely manner. Recommended services but did not push. out in a timely manner. Recommended services but did not push. More

Great service and great employee. Courteous and knowledgeable took care of the car quickly and efficiently Courteous and knowledgeable took care of the car quickly and efficiently More

my service advisor Patrick was wonderful and took care of me immediately. Also, the lady who handled my loaner car was very quick and efficient and helpful if I ever were to buy another car, I would go to th me immediately. Also, the lady who handled my loaner car was very quick and efficient and helpful if I ever were to buy another car, I would go to this agency. More

Professional, pleasant atmosphere, honest, customer oriented, efficient with my time. I will definitely consider returning for business if we need another vehicle. oriented, efficient with my time. I will definitely consider returning for business if we need another vehicle. More

Jose service specialist topnotch . Had a vehicle check and oil change . Done in 2 hrs . Had a vehicle check and oil change . Done in 2 hrs . More

Great service ,accommodative and always welcome with big smile and ready to help.At times go out of the way to help clients . I observed with my experience with sales and service staff .Keep up the spirit o smile and ready to help.At times go out of the way to help clients . I observed with my experience with sales and service staff .Keep up the spirit of hospitality and helping. Oh Yes!how can I forget the coffee machine.Great service. More

I was very pleased and happy with my advisor Patrick, He was informative, helpful and courteous He was informative, helpful and courteous More