BMW of Wesley Chapel

I had my BMW X5 serviced at BMW Wesley Chapel earlier this week. I had a very positive experience throughout the process. The service advisor Harley was very nice and helpful. She was knowledgeable and p this week. I had a very positive experience throughout the process. The service advisor Harley was very nice and helpful. She was knowledgeable and professional. She explained everything clearly. I was very happy with the service. Highly recommend BMW. Wesley Chapel! More

Excellent service Knowledgeable Easy to work with Accommodating Professional Wide selection of cars Prompt service with Accommodating Professional Wide selection of cars Prompt service More

Service-dept excellent. Returned leased car. Jusvani never answered my calls to confirm receipt of mailed in key. Appeared bothered when there in person. Bad service! Not Returned leased car. Jusvani never answered my calls to confirm receipt of mailed in key. Appeared bothered when there in person. Bad service! Not going back. More

Very friendly and reasonable. I recommend this dealership to the customers. Thank you very much. I recommend this dealership to the customers. Thank you very much. More

I like the dealership but I do not agree with the credit card fee they charge for using your credit card. How do they expect you to pay for a service bill that cost more than $4k? I really don’t understand card fee they charge for using your credit card. How do they expect you to pay for a service bill that cost more than $4k? I really don’t understand that fee when the Mercedes Benz Dealership and service department is right next door and they do not charge a credit card fee (my wife has a Mercedes Benz and took her car in for services). That really doesn’t make any sense! I was told my Driver Assist error message was due to the crack in my windshield (was filled), but after spending over $4,500.00 to replace the windshield I’m still getting the error message. So the crack in my windshield was not the reason for the error message? So what’s really wrong with my vehicle and why am I getting the error message? More

Awesome service, very detailed, from time I arrived till all services were rendered. Jose was very friendly and professional, made surecwe understood all services provided for my vehicle. all services were rendered. Jose was very friendly and professional, made surecwe understood all services provided for my vehicle. More

Personable stafff. Service was quick and thorough. Able to set-up appointment without any problems. Highly recommend it. Service was quick and thorough. Able to set-up appointment without any problems. Highly recommend it. More

Excellent service very attentive to my need to get in and out in a timely manner. Recommended services but did not push. out in a timely manner. Recommended services but did not push. More

Great service and great employee. Courteous and knowledgeable took care of the car quickly and efficiently Courteous and knowledgeable took care of the car quickly and efficiently More

my service advisor Patrick was wonderful and took care of me immediately. Also, the lady who handled my loaner car was very quick and efficient and helpful if I ever were to buy another car, I would go to th me immediately. Also, the lady who handled my loaner car was very quick and efficient and helpful if I ever were to buy another car, I would go to this agency. More