BMW of Wesley Chapel

Outstanding service!!! Megan and the mechanics took time to explain the service details and provided an outstanding service experience. Other staff was friendly, attentive and very welcoming. to explain the service details and provided an outstanding service experience. Other staff was friendly, attentive and very welcoming. More

Great service on an alignment for a Mini. Mersadis (Service Writer) was friendly and competent. They allowed me into the garage to look at the car with the mechanic to make a decision about part repla (Service Writer) was friendly and competent. They allowed me into the garage to look at the car with the mechanic to make a decision about part replacement before proceeding with the additional work. Great communication and a follow up a few days later to complete the transaction. Great job. Recommend this shop. More

Javier provided excellent customer service. I have been to many BMW dealerships and everyone in this location is so helpful and friendly. I highly recommend them. I drove further just to try this location to many BMW dealerships and everyone in this location is so helpful and friendly. I highly recommend them. I drove further just to try this location and I’m glad I did. More

Treated me with respect. Service representative was very knowledgeable and very helpful. My needs were attended to in a reasonably good time. Thanks again for everything. knowledgeable and very helpful. My needs were attended to in a reasonably good time. Thanks again for everything. More

The Oil Change was fast and well done. A precision engine inspection was completed with accuracy. Service Department was knowledgeable and Informative. Thank You BMW!!! inspection was completed with accuracy. Service Department was knowledgeable and Informative. Thank You BMW!!! More

I bought a 2016 Jeep Wrangler, manager said it was his neighbors car and in perfect condition. They didn’t offer a warranty due to it having a lift. Within one day the Jeep gave me problems. They said the neighbors car and in perfect condition. They didn’t offer a warranty due to it having a lift. Within one day the Jeep gave me problems. They said they would have their Jeep affiliate dealership look and repair it. They did not. The BMW mechanics did it. Now 3 months later I’m now spending over $1200 to fix the rocker arm. Don’t buy ANY used car from this dealership. They know nothing about anything other than BMWs, if that. More

I want to personally thank Andreas Novoa and the Management Team at BMW of Wesley Chapel for putting together a very attractive deal on a Certified 2018 BMW 530i. The buying process was professional Management Team at BMW of Wesley Chapel for putting together a very attractive deal on a Certified 2018 BMW 530i. The buying process was professional and pressure free with the clincher being the 0.9 BMW financing. More

These guys were great to work with. Straight up, no games, transparent answers to my questions. Compared to the other BMW dealers I reached out to lease a car, these guys actually came across as custom games, transparent answers to my questions. Compared to the other BMW dealers I reached out to lease a car, these guys actually came across as customer focused and willing to work and earn my business. Novel idea! The salesman I worked with, Alex, was very knowledgeable, personable and easy to work with. More

Very professional people and friendly atmosphere. Sales rep Chris make a process of purchasing our new car easy and simple General manager and financial advisor where very professional and friendly rep Chris make a process of purchasing our new car easy and simple General manager and financial advisor where very professional and friendly More

All personnel at this dealership are pleasant and accommodating however the length of time for an oil change was too much. We were there for 2 hours 15 minutes. accommodating however the length of time for an oil change was too much. We were there for 2 hours 15 minutes. More