BMW of Wesley Chapel

Great sales staff with no problems with the sale but afterwards trying to get any assistance with the add ons that they sell in the finance office, you’ll have a few birthdays while waiting. 4 phone ca afterwards trying to get any assistance with the add ons that they sell in the finance office, you’ll have a few birthdays while waiting. 4 phone calls, 2 voicemail and a request through thier website and yet I wait. 30 days have past and nothing. Based on this I can not recommend them. More

Friendly service provider, took care of all my needs was transparent and communicated well service was exceptional transparent and communicated well service was exceptional More

Excellent customer service. Quoted before service is done. Good communication between technician anb client. Will use again Quoted before service is done. Good communication between technician anb client. Will use again More

Top notch service! Patrick Eversull was super helpful and even helped me to fix the net behind my seat. He went above and beyond. Thank you Patrick! Patrick Eversull was super helpful and even helped me to fix the net behind my seat. He went above and beyond. Thank you Patrick! More

Phenomenal experience - We Love BMW of Wesley Chapel. The sales representative Anthony and Finance Manager Tomas was transparent during our buying experience The sales representative Anthony and Finance Manager Tomas was transparent during our buying experience More

Great atmosphere, wonderful selection of vehicles. My experience with their service department was top notch. I can’t say enough about how I was treated and valued as a customer. My experience with their service department was top notch. I can’t say enough about how I was treated and valued as a customer. More

Great customer service, Javier excellent provided excellent service. The price is much higher than others, didn’t offer senior discount or other discounts. excellent service. The price is much higher than others, didn’t offer senior discount or other discounts. More

Drove 1 1/2 hours to compare a few cars shown on website. I was told 2 days earlier that cars were on lot. After arriving we were taken to see the cars which salesman could not find. He then stated that they I was told 2 days earlier that cars were on lot. After arriving we were taken to see the cars which salesman could not find. He then stated that they were sold the day before. When I was leaving I saw one of the cars. I asked if we could see and was told keys were inside lock box and only service manager had key. This dealership should keep website inventory updated instead of using to drive leads. Would not recommend this dealership. Just to add an update. So now the following day the dealer text me the pictures of the 2 cars that they said were sold wanting me to come back. I will not drive 1 1/2 hours to see cars they may or may not have. Very unprofessional. More

I can not say enough about the service at my dealership. It is always outstanding! The service team is professional and courteous. Each time I have come in, I am treated like a valued customer. Darryl helpe It is always outstanding! The service team is professional and courteous. Each time I have come in, I am treated like a valued customer. Darryl helped me out, he went above and beyond and made me a very happy customer. I thank you, thank you for everything you do, and for the experience. You guys ROCK!!!! I would recommend this dealership Over & Over because I know that you take pride in what you do. That is not a common thing when going to any dealership. 10 stars 🌟 for you 🌟 More

Very friendly and courteous, performed the service on time, Very satisfied and would highly recommend them to my friends! time, Very satisfied and would highly recommend them to my friends! More