BMW of Tyler
Tyler, TX
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Emergency service of my 2014 BMW 750i From my initial call to Rebecca , the receptionist, to Ms. Melissa Blake, service advisor, to the greeting which I received upon pulling into the serv From my initial call to Rebecca , the receptionist, to Ms. Melissa Blake, service advisor, to the greeting which I received upon pulling into the service bay, this was the BEST, most thorough and pleasant BMW experience which I have EVER had. I have owned several specialty BMW's including an Alpina M3, M6 convertible and several sedans. The attention to detail and customer service at this dealership is unparalleled. I will drive the extra distance to service and likely purchase a BMW from BMW of Tyler. More
20 year customer, but never again I bought my first BMW at the Tyler dealership 20 years ago. I currently own 4 BMWs and will be a BMW fan forever. It is the Ultimate Driving Machine. I bought my first BMW at the Tyler dealership 20 years ago. I currently own 4 BMWs and will be a BMW fan forever. It is the Ultimate Driving Machine. This was also my dealership until this past week and I had the unfortunate luck to be greeted by Melissa! Rude, unwelcoming, unprofessional and I could go on. She ruined the whole experience in such an otherwise nice place to be. Not a good fit for such a place. I won't be back until she is no longer an employee. More
Easy, no-hassle purchase I purchased a preowned Escalade from BMW of Tyler on Monday, November 25, 2019. I think it is exactly the vehicle I was looking for. My salesman, Jeff I purchased a preowned Escalade from BMW of Tyler on Monday, November 25, 2019. I think it is exactly the vehicle I was looking for. My salesman, Jeff Davison did a thorough job explaining several options including another Escalade with more mileage. Everyone helped make the purchase easy. If you are looking for a preowned car or a new BMW, it’s definitely worth your time to check them out. The car had been properly serviced, CarFax in writing and was super detailed. More
Great Experience Start by saying did not plan to buy until December. Stopped by BMW Tyler to look at the new 2020 X3. Jeff Davis met us promptly with a big smile. Start by saying did not plan to buy until December. Stopped by BMW Tyler to look at the new 2020 X3. Jeff Davis met us promptly with a big smile. Jeff answered all our questions and let my wife drive our so soon to be X3 . After the drive we went into his office and very shortly we left with our new BMW X3 Also would like to thank Mr. Teeter for giving us a great deal on a new BMW. More
Awesome My experience started with Michael Farmer and Bob Murray best buying experience ever. They both treated me like family from start to finish. I have wo My experience started with Michael Farmer and Bob Murray best buying experience ever. They both treated me like family from start to finish. I have worked with them twice in short period of time they made the process easy and with no pressure. The owner Jim Teeter took time to speak with me as well. The experience was truly great. Now let me also tell you about the service department. Wow! Brandon and Rick and everyone in the service department are fantastic. I want to thank everyone for making me feel like family through every encounter so far. I’m not one to write reviews but this dealership deserves this kind of recognition. Thanks Jim you and your staff are truly awesome! More
Best Customer Service! Wonderful experience @ BMW of Tyler. We had a great salesman “Michael Farmer “ he was so professional & friendly. Highly recommend this dealership! Lo Wonderful experience @ BMW of Tyler. We had a great salesman “Michael Farmer “ he was so professional & friendly. Highly recommend this dealership! Love our Jeep Cherokee! More
Stress free and Professional Buying Experience The sales staff was very helpful with answering any questions and offering suggestions. The owner, along with his staff, was very professional ensuri The sales staff was very helpful with answering any questions and offering suggestions. The owner, along with his staff, was very professional ensuring my buying experience was enjoyable. No complaints, stress free, easy. Thanks! More
Great place great people Travis did an excellent job getting me where I needed to be, no hassle service, and financing was quick did not have to stay long at all, I recommend Travis did an excellent job getting me where I needed to be, no hassle service, and financing was quick did not have to stay long at all, I recommend visiting Tyler BMW and they can search for a vehicle you may want if it isn’t on the lot! More
Great Experience! From the moment we arrived John greeted us and helped us find the perfect car! John was knowledgeable about the two models I was considering and let m From the moment we arrived John greeted us and helped us find the perfect car! John was knowledgeable about the two models I was considering and let me drive both to feel the difference. I didn’t feel any pressure from John to buy. Once we picked the car we got the paper work down quickly, got an amazing deal and before we knew it we were on the road, new owners of our BMW! Thanks John and the team at BMW of Tyler! More
Extremely low-pressure, quick experience I leased a new BMW 340i from BMW of Tyler. I drove in from Houston, the car was detailed and as advertised, finance was ready for me, and the owner th I leased a new BMW 340i from BMW of Tyler. I drove in from Houston, the car was detailed and as advertised, finance was ready for me, and the owner thanked me for my business. Will definitely recommend to others and purchase my next BMW at BMW of Tyler. More