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BMW of Turnersville

Turnersville, NJ

4.9
294 Reviews

3400 Route 42

Turnersville, NJ

08012

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Showing 294 reviews

September 08, 2022

Won’t be doing business here again. Came to do a lease buyout. Expected to be here 30 minutes. Over an hour now and no end in sight. Service department is awful too. They don’t stand by More

by Jtlong100
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christian Talamini, Theo Herrera
Sep 08, 2022 -

BMW of Turnersville responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at BMW of Turnersville and would like the opportunity to discuss your experience with our Sales Team. Can you please send your contact information to me? I look forward to hearing from you. Paul Naegele General Manager BMW of Turnersville Pnaegele@bmwofturnersville.com

February 22, 2022

BMW of Turnersville is an excellent car dealership. The sales manager, Scott Batts, was superb making our purchase perfect from start to finish. The service center is impeccable. The technicians go out More

by Big Moe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Batts, Rob Rose, Adam Feinstein, Christian Talamini, Mark Schiavo, Glenn Falvey, Carl Costantino
Feb 22, 2022 -

BMW of Turnersville responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at BMW of Turnersville!

October 28, 2021

Top notch from Theo & Aimee in serviceTo Tito in parts Top notch from Theo & Aimee in service To Tito in parts up to the top with Paul. Always a pleasure to deal with More

by gmisenegger346@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito, Paul Naegele, Aimee Bickerdyke, Theo Herrera
Oct 28, 2021 -

BMW of Turnersville responded

BMW of Turnersville thanks you for the 5-stars and feedback. The team is glad your experience was top notch. We look forward to future visits.

August 10, 2021

My first experience and my best experience with the Turnersville BMW was AWESOME. IMy service advisor Aimee was very professional, courteous and direct to the point. She made me feel comfortable a More

by Juanita Hooper
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tara, Vanessa , Aimee Bickerdyke
Aug 11, 2021 -

BMW of Turnersville responded

Juanita, thank you for the positive feedback. Our Service Team at BMW of Turnersville is committed to the highest level of customer satisfaction and makes sure our valued customers leave feeling great. We appreciate your business and look forward to your next visit. Have a wonderful day.

Aug 11, 2021 -

Juanita Hooper responded

I will recommend BMW of Turnersville for buying New BMW's or for services to their BMW'S. Aimee B. is an amazing Service Advisor

July 07, 2021

I had a very pleasant experience with Aimee. She was very professional , pleasant and helpful. I needed an additional headlight she made me aware. I would have wasted te if I had to return for the s More

by Roni59.carter59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Bickerdyke
Jul 09, 2021 -

BMW of Turnersville responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and pleasant experience with our service team. We are looking forward to seeing you again for any of your future automotive needs. Thank you for choosing BMW of Turnersville.

June 30, 2021

I can’t express enough of how great this dealership is, Theo took care of me and always makes me feel like I am his number one customer! Absolutely the best dealership out there, great people and great ser More

by 3284me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Feinstein, Steve Baptist, Theo Herrera
Jul 02, 2021 -

BMW of Turnersville responded

Thank you for the positive review and rating! We are happy to know that you always have good experiences with us at BMW of Turnersville and to know that our team provides great customer service. We value your business, and we are always here to help!

June 15, 2021

I always have wonderful experience every time I visit BMW Turnersville. Theo & Frank Davila their been helping for my diagnostic check , maintenance service, repairs, . Recently I just had big repair for my More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Baptist, Theo Herrera, Franklin Davila
Jun 16, 2021 -

BMW of Turnersville responded

Thank you for the great review, Queenie! We are so glad to see that you are consistently treated to outstanding service when you visit BMW of Turnersville! If your SUV needs anything else, don't hesitate to let us know.

June 11, 2021

Best experience ever in buying a car. Scott Batt and Adam Feinstein are not only the nicest people, but the best people I have ever bought a car from. More

by hmsusauk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Gonzalez, Adam Feinstein, Scott Batt
Jun 13, 2021 -

BMW of Turnersville responded

Thank you so much for leaving a review for us at BMW of Turnersville! Our main goal is to help all our customers love their buying experience as much as you did.

June 07, 2021

Pleasant welcome to BMW OF TURNERSVILLE asking you if they could help with a smile beyond my appointment I was ask if there were had a problem with i stated i had a minor problem getting into the vehicle More

by Hotyu345@comcast.net
Customer Service
Recommend Dealer
Yes
Employees Worked With
Rob Rose, Aimee Bickerdyke
Jun 08, 2021 -

BMW of Turnersville responded

Thank you for the 5-stars and for sharing your experience. We are so glad your time with our team at BMW of Turnersville was a pleasant one! We look forward to future visits.

Jun 08, 2021 -

Hotyu345@comcast.net responded

I will be looking forward to your excellent experience which you and your staff help me in so many ways i have lack knowledge. Thank all

June 05, 2021

The BEST customer service!! Aimee and Kilian ALWAYS go above and beyond! They explain all the service that I need in great detail and make recommendations based on importance. More

by PGalligani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aimee Bickerdyke, Killian Leisy
Jun 06, 2021 -

BMW of Turnersville responded

Hi there, Your review is important to us. We are thrilled that Aimee and Kilian always go above and beyond when assisting you. Thank you for choosing BMW of Turnersville and we look forward to working with you again.

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