BMW of Turnersville

This is the second car that I purchased from this dealer and both experiences were exceptional. They made everything so easy! Kevin Franco was especially helpful with my financing! Everyone was very friend and both experiences were exceptional. They made everything so easy! Kevin Franco was especially helpful with my financing! Everyone was very friendly, polite and professional I will definitely go back to get my next BMW! More

Joel was excellent. He explained the vehicle and the offers that were currently available. He was very courteous and friendly. I had never met him before but spoke to him on the phone and made arrangeme offers that were currently available. He was very courteous and friendly. I had never met him before but spoke to him on the phone and made arrangements to meet him on a Saturday morning and he greeted us with enthusiasm but was never high pressure. I would buy from him again since this is my third BMW but I don't want to wait 1 hour and 45 minutes to have the paperwork prepared as was the case in this particular transaction. The dealership needs to improve in this category but it was not Joel's fault. More

I don’t know where to start.. These guys are I don’t know where to start.. These guys are awesome…Very patient because I went into the BMW dealership at least 4 different times before I actually I don’t know where to start.. These guys are awesome…Very patient because I went into the BMW dealership at least 4 different times before I actually decided on purchasing my New car. I had a lot of questions, I require a lot of attention and can be very difficult at times..lol. I was always under the impression that car sales men could not be trusted and that they did not have the customers best interest at heart, only concerned with a sale but defiantly not the cases . Rob was very genuine, respectful, sincere and took his time working with me to get me a car at the price I can afford as well as working hard to get me the monthly payment I can afford. Jason from the financing department was hilarious and explained all the documents with a humor making the sighing a bit more easier to get through. We came across a few hick ups but I will say Rob was very accommodating and did everything in his power to ensure a smooth transition. He tread my husband and myself as family and he now has a customer for life ;) Amazing team over there in Turnersville and I am bragging to everyone I know to go check them out. Sincerely the Bowens More

From start to finish, this BMW was the smoothest, most problem free and most professionally handled buying experience I have ever encountered. This dealerships customer service is world class and for at 6 problem free and most professionally handled buying experience I have ever encountered. This dealerships customer service is world class and for at 60 years young that is saying a lot. In all my years of buying vehicles this was the most stress free deal of all. Everyone is so friendly and that always helps to make a buying experience easier to do. Rob Rose worked to get the paperwork all finished up, everything was like clock work. Kevin Franco has got his team working like a fine running BMW. Kevin made sure the car was checked out from top to bottom, that all manuals and keys got to me in a timely manner. He has also keep me updated as to the progress of my car being shipped to me. I will always remember this experience and I will never stop telling people were to go to get the best out of this world customer service. More

Jessica was a very professional and great experience with purchasing my BMW. It was such a smooth transaction and I felt like she was working with us to complete and finalize the sale. I would recommend her purchasing my BMW. It was such a smooth transaction and I felt like she was working with us to complete and finalize the sale. I would recommend her to others and return back to her with another purchase. Thank-you!! More

Cant say enough good things about Scott and Kevin, They were able to get me financed at a great rate and into a great car, to say the least my credit isnt stellar but they were able to assit me, they liste were able to get me financed at a great rate and into a great car, to say the least my credit isnt stellar but they were able to assit me, they listened to me and asked me what I cant spend and what Im able to spend and we took it from there, the car is great and im not disappointed at all, its a prewoned car and its almost in perfect shape, it needs new weather stripping across my windshield but thats the only issue I have with the car, ive already spoken very highly of this dealership, I work for a very large corporation in NJ and we pride ourselves on customer experience and BMW met and then exceeded that goal, my colleagues have been told about the great service, I will be buying another car from BMW and Scott will be my guy More

Everyone at BMW of Turnersville is friendly & professional. They do their best to meet your needs & to make purchasing a vehicle as easy & hassle free as possible. They do not pressure you int professional. They do their best to meet your needs & to make purchasing a vehicle as easy & hassle free as possible. They do not pressure you into making any decision, they let the cars & prices sell themselves. The service department is thorough & makes every effort to get repairs done as quickly as possible. I have been to other BMW service departments & have never been as comfortable or happy with the level of service as I am with BMW of Turnersville. This is the 3rd vehicle I have purchased from BMW of Turnersville & highly recommend the dealership & Joel Apfelbaum. I look forward to returning when I am ready to purchase again. More

I was referred to this dealership through Kevin Franco. Kevin listened to our needs and made recommendations aligned to what we were looking for. The car was for my 19 year old son, and it was his first e Kevin listened to our needs and made recommendations aligned to what we were looking for. The car was for my 19 year old son, and it was his first experience with buying a car. Both Kevin and Rob were knowledgeable, friendly, and accommodating. They made it a pleasurable experience for my son, and were able to meet our financial needs. We walked away with a car that we are very happy with and a great overall impression of our experience. We appreciated the extra attention given by Rob to my son in teaching him the details of the car. Kevin's Knowledge and selling style was perfect. He answered questions and provided information without ever making us feel pressured. I would definitely recommend Kevin and his team to family and friends. Thank you for a great experience. Jim Dennis More